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Public Tickets

Qing Wang Critical Error on Wordpress Website WooCommerce WP Theme Issues   Updated 17 hours ago   5 Most recent comment from Qing Wang:Hi Kevin,Happy to provide, and can we have a brief meeting and I can log into my dreamhost (this is where we host our domains) account and you can identify from there what you will need.  What time i ... Ronald Theme builder Pre Sale Questions   Updated 2 weeks ago   2 Most recent comment from Martin Frank:Hi Ronald, On our demo, we listed which demos are built on Elementor with "E" icon. And other demos are built on WPBakery without any icons. You can refer some demos on WPBakery like this one https:// ... Kent how to change breadcrumbs bg colorsClosed Pre Sale Questions   Updated September 18, 2024 at 2:47am   2 Most recent comment from Martin Frank:Hi Kent,What theme are you using? Can you send us the link of the site?You can add this CSS code to change the breadcrumbs background color:.ftc-breadcrumb { background-color: #f5f5f5;}Regarding the ... Marc i can't install your themeClosed WooCommerce WP Theme Issues   Updated September 16, 2024 at 8:00am   3 Most recent comment from Martin Frank:Hi Marc, Yes, you have uploaded the incorrect file. It is a common issue, you can read the below article for more details https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-th ... Matei Logo image and target linkClosed WooCommerce WP Theme Issues   Updated September 10, 2024 at 11:41am   2 Most recent comment from Martin Frank:Hi Matei,Sorry for the late reply!We fixed it already. It does not relate to the WPML translation plugin.Thanks for using our theme!