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When your support pack has expired, you won't be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : renew_support.png ( more info: Extending and Renewing Item Support )

Public Tickets

Kent how to change breadcrumbs bg colors Pre Sale Questions   Updated September 18, 2024 at 2:47am   2 Most recent comment from Martin Frank:Hi Kent,What theme are you using? Can you send us the link of the site?You can add this CSS code to change the breadcrumbs background color:.ftc-breadcrumb { background-color: #f5f5f5;}Regarding the ... Marc i can't install your theme WooCommerce WP Theme Issues   Updated September 16, 2024 at 8:00am   3 Most recent comment from Martin Frank:Hi Marc, Yes, you have uploaded the incorrect file. It is a common issue, you can read the below article for more details https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-th ... Matei Logo image and target link WooCommerce WP Theme Issues   Updated September 10, 2024 at 11:41am   2 Most recent comment from Martin Frank:Hi Matei,Sorry for the late reply!We fixed it already. It does not relate to the WPML translation plugin.Thanks for using our theme! Tuan Nguyen Update Theme WooCommerce WP Theme Issues   Updated September 9, 2024 at 4:11am   2 Most recent comment from Martin Frank:Hi Tuan Nguyen,If the site is still working fine, there is no need to update.In case you still want to update, please backup the current theme first. Then you can install new theme version or upgrade ... AMAN AGARWAL size chart display issue! WooCommerce WP Theme Issues   Updated August 30, 2024 at 1:54pm   8 Most recent comment from Martin Frank:Sure thanks! Have a nice weekend