Thank you for purchasing our theme! We look forward to providing you with a quality customer service.
Please read below before opening a new ticket.
- Please take a few minutes to read our documentation in the package. Maybe, you will see the answer for your issue.
- Please make sure you search through the open tickets and articles to see if your question has already been answered.
- If your ticket doesn't contain any sensitive information, please open a public ticket. Other users can help you.
- Our Customer Care team is available from Monday to Friday between 8 a.m and 5 p.m (GMT +7).
My support has expired. What should I do?
When your support pack has expired, you won't be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : renew_support.png ( more info: Extending and Renewing Item Support )