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Thank you for purchasing our theme! We look forward to providing you with a quality customer service.

Please read below before opening a new ticket.

  • Please take a few minutes to read our documentation in the package. Maybe, you will see the answer for your issue.
  • Please make sure you search through the open tickets and articles to see if your question has already been answered.
  • If your ticket doesn't contain any sensitive information, please open a public ticket. Other users can help you.
  • Please, do NOT duplicate your tickets, append all your questions to your existing ticket and follow it.
  • We are in GMT +7. We work from 8:00AM to 17:30PM. We will try to reply to you as soon as possible (within 24 hours). So please be patient!

My support has expired. What should I do?

When your support pack has expired, you won't be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : renew_support.jpg ( more info: http://themeforest.net/forums/thread/item-support-picking-up-where-we-left-off/176552 )