Okay
  Public Ticket #1359361
Logo Display Issues
Closed

Comments

  • Kory Samson started the conversation

    Hello, I am having trouble with the theme default logo showing up even after I have changed my logo in the theme options.   I have set my logo in the theme options and it showed up one time and now anytime I refresh, the logo is back to the theme default: 

    Set in settings: https://www.awesomescreenshot.com/image/2944387/400400a608f17166cf88b1b706b81493

    Display: https://www.awesomescreenshot.com/image/2944391/c639d825c7dcdf0c16045cb530867734

    Can you please tell me how to ensure this doesn't happen?


    Thanks, Kory

  •  476
    Charmy replied

    The first thing, you need set that page is front page http://prntscr.com/h751mc. In your case, i saw it must be home 2. Then you change the logo in theme options > general, remember save all changes, but you choose options reset logo default will be back.

    Other way, you can change logo default in folder jewelry/assets/images/logo.png...dont forget rename your logo > logo.png

    Thanks 


    Best regards,

    Charmy  - ThemeFTC technical expert

  • Kory Samson replied

    Hello, 

    Please see my ticket. I have set the logo in theme options and I intentionally have the coming soon page set as the home page in order to develop the site in the background.  The setting of the logo in "Theme options -> General" is not working and not taking effect on the site which is why I am reporting it here. 

    Please let me know how to proceed. 

    Thanks, Kory

  •  476
    Charmy replied

    Hi, 

    One more thing, if you use home 2 to front page, you need remove logo on page setting.

    let's edit home 2 and remove logo on section header- breadcumb

    http://prntscr.com/h75flx

    I mean you must set this page to front page then edit this page and remove logo default on section header-breadcrumb.

    http://prntscr.com/h75gjv

    If it's not working, give me feedback. thanks!


    Best regards,

    Charmy  - ThemeFTC technical expert

  • Kory Samson replied

    Thank you, 

    That did it!  I could not spot that field but I appreciate it and things are back to looking good.

    Best, Kory

  •  476
    Charmy replied

    You're welcome!

    Please let me know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advanced!


    Best regards,

    Charmy  - ThemeFTC technical expert