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  Public Ticket #1580469
Its regarding CORONA, Its THEME OPTION page is not showing properly
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Comments

  • Ahsin started the conversation

    Hi,

    I've bought CORONA theme, regular license number - 85091395-f750-45a7-93d7-8a54674d485a


    I'm installed it and faced these issues:

    1. After downloading DEMO DATA, still homepage is not looking as it was seen while purchasing. (See attachment)

    2. Theme Option Page is also looking weird.

    Kindly fix these issues or give me proper steps to fix them asap.


    Thanks




  •  476
    Charmy replied

    Good morning,

    Sorry for the delay, It's weekend here.

    Can you provide me admin panel access of your site?

    I will check it now.

    Thanks


    Best regards,

    Charmy  - ThemeFTC technical expert

  •   Ahsin replied privately
  •  476
    Charmy replied

    Hi,

    I noticed you did not import our demo content

    I config your site look like our demo.

    I just use our function FTC-Importer to import demo content with one click. http://prntscr.com/jkgs64

    About theme option, I saw it still worked well, may be you must wait it loaded. http://prntscr.com/jkgs2t

    You can check your site again.

    Please let me know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advanced!



    Best regards,

    Charmy  - ThemeFTC technical expert

  • Ahsin replied

    Hi,
    Thanks for the setting up the site. 

    But I'm still feeling puzzled when checking Theme Option - http://prntscr.com/jkxhh7 it is looking like unfixed. Well I checked my Mozilla version it's the latest one.

    I don't know how it is happening. 

    And I've changed logo under "Theme Option" but it is not visible in the home.

    Your help would be appreciated.


    Thanks


  •  476
    Charmy replied

    we have an option called page options. Option from page option will overwrite theme options.

    I remove logo from page option http://prntscr.com/jky788. you can check again.

    About Theme option, I fixed it.

    You can remove cache then check again.

    Please let me know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advanced!



    Best regards,

    Charmy  - ThemeFTC technical expert