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  Public Ticket #1604120
Product Attributes
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Comments

  • Jess started the conversation
    June 9, 2018 at 11:50am

    Running woocommerce 3.4.2 and the product attributes (product page) work only from the 1st
    "option down".

    Example:

    Please select

    SomeOption

    00

    00

    SomeOption gives an error of - Please choose product options…

    Seems like the first dropdown option is considered as default option while default option is considered as an empty option (like if it was submitted with "Choose an option" option)

  •  476
    Charmy replied
    June 11, 2018 at 1:25am

    Good morning,

    I have just turn off some plugin you added. 

    (WooCommerce Catalog Visibility Options, Simple Custom CSS and JS, Simple Custom CSS)

    and enable some option you forgot enable http://prntscr.com/jtgbhe

    This option working now. you can check again http://prntscr.com/jtgbwk https://dev.tinyturtles.co.nz/shop/bonds/hidden-support-singlet-size-16-black-white-stripe/

    Thanks


    Best regards,

    Charmy  - ThemeFTC technical expert

  • Jess replied
    June 13, 2018 at 2:32am

    Hi Jamie,

    Thanks for this, this did not resolve the issue 100%

    What the issue is is that the variation has no stock and therefore it shows "please choose product options".

    How can I make it so that the variations out of stock do not show in the variation list when stock is 0

  •  476
    Charmy replied
    June 13, 2018 at 3:30am

    Hi,

    Can you provide me FTP connect to your site?

    I think I must change some code...because we don't have an option to hide variable product out of stock.

    Thanks


    Best regards,

    Charmy  - ThemeFTC technical expert

  •   Jess replied privately
  •  476
    Charmy replied
    June 13, 2018 at 4:29am

    Hi, 

    I noticed you install alot of plugin and one of theme block js. So I deactive all plugin we not recommend.

    Then add custom code for hide variable out of stock.

    You can check there: https://dev.tinyturtles.co.nz/wp-admin/post.php?post=52526&action=edit

    http://prntscr.com/jub0i0

    https://dev.tinyturtles.co.nz/shop/babies-0-2years/girl/balletsuit-airlie-birds-size-00-only/

    http://prntscr.com/jub0q2

    Thanks


    Best regards,

    Charmy  - ThemeFTC technical expert

  • Jess replied
    June 13, 2018 at 5:20am

    Thanks Jamie,

    What files did you update?

  • Jess replied
    June 13, 2018 at 5:37am

    Also Jamie,

    Whats the best way for me to order my menu?  My client has an order they would like the products in and one category  has 

    Main Cat

     Sub Cat 

      Sub Cat of above cat

  •  476
    Charmy replied
    June 13, 2018 at 6:39am

    Hi,

    I just deactive plugin and remove your code from function. About hide variable product out of stock, it have been update on woocommerce. You can check setting from dashboard > woocommerce > settings > products > inventory and select to Out of stock visibility.

    Can you explain more about menu order?

    I don't know what you mean. 


    Best regards,

    Charmy  - ThemeFTC technical expert

  •   Jess replied privately
  •  476
    Charmy replied
    June 15, 2018 at 6:32am

    You can create the category, make it is sub category 3rd level.

    It's easy to change.

    Just go to dashboard > Products > category > add new category and setting it is sub category of an other subcategory. It's will be 3rd level.

    Thanks 


    Best regards,

    Charmy  - ThemeFTC technical expert

  • Jess replied
    June 19, 2018 at 12:04am

    Hi Jamie,

    It seems the category menu on mobile is not working (Cannot select).


    Website is now live

  •  476
    Charmy replied
    June 19, 2018 at 1:41am

    Hi,

    You can help me add this code to file style.css of childthem to solve this issue.

    @media only screen and (max-width: 767px){
     #main-content.col-sm-9{
            display: inline-block;
        }
    }

    Thanks


    Best regards,

    Charmy  - ThemeFTC technical expert

  • Jess replied
    June 19, 2018 at 3:51am

    Thanks Jamie One last thing,

    I am wanting to change the category menu to a navigation menu - Can you help me resolve the css for this,

  •  476
    Charmy replied
    June 19, 2018 at 3:57am

    What do you mean?

    You wanna display category on main menu, don't you?

    You can go to Dashboard > appearance > menu... on screen options, you can select Product category. http://prntscr.com/jwk1mf

    Then select your category to show it on navigation menu http://prntscr.com/jwk1tr

    It's easy to custom, don't need any css code


    Best regards,

    Charmy  - ThemeFTC technical expert