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  Public Ticket #1647166
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  • Gloria started the conversation
    July 19, 2018 at 7:47am

    Good morning,

    there is a problem with the slide, when I do the preview I see it not responsive. I checked the settings and they are right, why?

    Thank you

    Gloria

  •  476
    Charmy replied
    July 19, 2018 at 8:55am

    Hi,

    It's auto responsive the background, You must reponsive for content here http://prntscr.com/k8bv08

    Thanks


    Best regards,

    Charmy  - ThemeFTC technical expert

  • Gloria replied
    July 19, 2018 at 9:01am

    Dear Jamie,

    thank you, when I preview with my phone is not correct, why?

    The setting is correct

    Gloria

  •  476
    Charmy replied
    July 19, 2018 at 9:10am

    Hi,

    I think your custom slider is too hard to responsive. You know, we don't have space on mobile. So We can't put all your element in mobile screen.

    In your case, You should put one, or two element each slider page. It's easier to responsive.

    This is function responsive of revolution slider, so we can't change it.

    I think you can follow my solution. It's better.

    Thanks


    Best regards,

    Charmy  - ThemeFTC technical expert

  • Gloria replied
    July 19, 2018 at 9:22am

    Dear Jamie,

    thank you