I 've installed everything following the instructions, downloaded the Demo, I am running locally with the latest versions of Serverpress and wordpress.
However the Logo is not displaying , anychange I make to the Identity section of the site is not taken into account, it has the logo and titled stored and published but they just don't display. Still the generic Theme Logo: Credo is appearing.
Hi, You can help me check some setting of theme option and page options.
1st. Make sure you were install all plugin we recommend on Appearance > Install plugins.
2nd. Please go to theme option to change your logo.(Appearance > theme options > General)
3rd. Please check the setting of page options. Go to edit page, scroll to bottom of page. Then remove setting of logo there. (setting logo from page option will override setting of logo from theme options)http://prntscr.com/kf7100
would love to follow your instruction but it seems I don't have the same interface, for point one, yes I have installed all as recommended, and installed 100% successfully the Demo entire documentation, but at 2nd point I have a problem, your path is Appearance;/ Theme options/ General. I don't have such a menu,
I have Appearance in which I can select
Themes
customise
widget
header
menu
background
Install plugins
Editor,
you no " Theme options." If I click on customize (which sounds like theme options) I get the left menu
Site identity
colors
header media
widgets
homepage settings
Theme options
Woocommerce
additional CSS.
if I click on Theme options I am not offered " General " but " Page Layout" with a choice of. options of the sections of the front page.
I am a bit bewildered. I seems we don' t have the same interface , and I don' t recognized the interface in the screenshots of your demo.
moreover I have the following warning: Your theme (Credo) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
If you still can't config for your site look like our demo, you can make your site online, then give me the admin panel access of your site. I can help you config it.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Hi,
I 've installed everything following the instructions, downloaded the Demo, I am running locally with the latest versions of Serverpress and wordpress.
However the Logo is not displaying , anychange I make to the Identity section of the site is not taken into account, it has the logo and titled stored and published but they just don't display. Still the generic Theme Logo: Credo is appearing.
Many thanks for your help.
Cyrille Roussel
Hi, You can help me check some setting of theme option and page options.
1st. Make sure you were install all plugin we recommend on Appearance > Install plugins.
2nd. Please go to theme option to change your logo.(Appearance > theme options > General)
3rd. Please check the setting of page options. Go to edit page, scroll to bottom of page. Then remove setting of logo there. (setting logo from page option will override setting of logo from theme options)http://prntscr.com/kf7100
Let me know then.
Thanks
Best regards,
Charmy - ThemeFTC technical expert
Hi Jamie,
would love to follow your instruction but it seems I don't have the same interface, for point one, yes I have installed all as recommended, and installed 100% successfully the Demo entire documentation, but at 2nd point I have a problem, your path is Appearance;/ Theme options/ General. I don't have such a menu,
I have Appearance in which I can select
Themes
customise
widget
header
menu
background
Install plugins
Editor,
you no " Theme options." If I click on customize (which sounds like theme options) I get the left menu
Site identity
colors
header media
widgets
homepage settings
Theme options
Woocommerce
additional CSS.
if I click on Theme options I am not offered " General " but " Page Layout" with a choice of. options of the sections of the front page.
I am a bit bewildered. I seems we don' t have the same interface , and I don' t recognized the interface in the screenshots of your demo.
moreover I have the following warning: Your theme (Credo) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
is it important? how to solve it?
Cordially
Cyrille
Hi,
It's mean you are not install all plugin we are recommend.
Please help me check it on appearance > install plugins (in the first step)
You must install plugin redux framework to use theme options.
About the message out date of copies file, don't worry, it's our custom file for plugin woocommerce.
I tested it, and it still worked well with lastest version of woocommerce, you can dismiss this notification.
Try to install plugin redux framework on appearance > install plugins. then you can get the theme option and go to config your site quickly.
Let me know then...
Thank you!
Best regards,
Charmy - ThemeFTC technical expert
Hi,
If you still can't config for your site look like our demo, you can make your site online, then give me the admin panel access of your site. I can help you config it.
It will help you save time.
Thanks
Best regards,
Charmy - ThemeFTC technical expert
Hi Jamie,
yes, my intention was to get familiar with it locally but to pay to have it installed on my host. I am not skilled enough for that, as you may see.
so I will go through the Install service for 50$ in a few days.
Best
Cyrille
I" ve installed redux framework and that was the point, thanks for your swift answers.
Cheers
Cyrille
Don't worry, we are provide you support service.
Let me know when you start setup your site.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.
Many thanks in advanced!
Best regards,
Charmy - ThemeFTC technical expert