Hi, I installed the theme and all plugins. But, there is a small problem for now. I'm trying import the demo content but it doesn't work or I'm doing something wrong. After the end of the import proccess, I see the success info but there aren't any posts or pages. I want to copy all of demo site and delete/edit useless pages. Could you help me please?
Hi, I installed the theme and all plugins. But, there is a small problem for now. I'm trying import the demo content but it doesn't work or I'm doing something wrong. After the end of the import proccess, I see the success info but there aren't any posts or pages. I want to copy all of demo site and delete/edit useless pages. Could you help me please?
Good morning,
Sorry for the delay, It's weekend here.
About your issue, You can help me check some config of your server.
For example: may be you must increase some index on php.ini
file_uploads=On
max_input_vars (minimum 1000)
post_max_size(minimum 32M)
upload_max_filesize(minimum 32M)
memory_limit(minimum 256M)
max_file_uploads(minimum 50)
max_input_time(minimum 300)
max_execution_time(minimum 600)
Then try to import sample data again by FTC Importer.
If it's still not working, you can provide me
– Link to your site – WordPress Admin username / password – FTP credentials
I will help you check it to find the issue and give you solutions for it.
Thank you!
Best regards,
Charmy - ThemeFTC technical expert