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  Public Ticket #1745675
foodstore
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Comments

  • utkarsh started the conversation
    October 13, 2018 at 10:12am

    I am not able to get the demo data ...means the site is not like the demo site ...i followed all the documentation process of foodstore...please assist immediately

  •  476
    Criss replied
    October 15, 2018 at 1:13am

    Hi,

    You can help me go to Appearance > install plugins to install and active all plugin we are recommend for the theme.

    After that, you can help me check some config of your server.

    For example: may be you must increase some index on php.ini

    file_uploads=On

    max_input_vars (minimum 1000)

    post_max_size(minimum 32M)

    upload_max_filesize(minimum 32M)

    memory_limit(minimum 256M)

    max_file_uploads(minimum 50)

    max_input_time(minimum 300)

    max_execution_time(minimum 600)

    Then try to import sample data again by FTC Importer.(go to dashboard, you can see the function FTC Importer there)

    If you still can't get sample data. Please provide me admin panel access of your site.

    I will check it.

    Thanks



    Best regards,

    Charmy  - ThemeFTC technical expert