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  Public Ticket #1769439
Shop page not displaying correctly
Closed

Comments

  • Tracy Barlow started the conversation

    I would like the shop page to display with the sidebar left which show categories and filters, but for some reason, even though I've selected those options it still doesn't show the sidebar.  Not sure what I'm doing wrong.  Any advice is greatly appreciated.

    Thanks

    Tracy

  •  476
    Criss replied

    Hi Tracy,

    Thank you very much for your feedback!

    Please provide me Admin Panel access of your site.

    We will check it and help you asap!


    Best regards,

    Charmy  - ThemeFTC technical expert

  •   Tracy Barlow replied privately
  •  476
    Criss replied

    Hi Tracy,
    We showed the sidebar for you.
    Thank you!


    Best regards,

    Charmy  - ThemeFTC technical expert

  •  476
    Criss replied

    Hello Tracy,
    # icon basket
    please go to this file style.css edit
    http://prntscr.com/ldvb22 
    Thank you!


    Best regards,

    Charmy  - ThemeFTC technical expert

  •   Tracy Barlow replied privately
  •  2,636
    Kevin replied

    Hi Tracky,

    # sidebar in the left  , this issue has been fixed

    please go to file style.css and edit

    https://prnt.sc/legguo

    thank you for contact

  • Tracy Barlow replied

    Hi Kevin,

    For some reason on Chrome the shop displays perfectly but on Safari its still showing 'sort by' box over the pictures?

    I tried clearing my cache but that didn't fix it.  I tried adding that code as per your screenshot but it would save the file after.

    Tracy

  •  2,636
    Kevin replied

    Hi Tracy,

    Can you send us an error detail picture?, It's easier if I see it!

    Thank you !



  • Tracy Barlow replied

    Hi Kevin,

    Attached is what I see on Safari at the moment.

    Thanks

    Tracy

  •  2,636
    Kevin replied

    Hi Tracy,

    they have been fix error for you, please check your site !

    Have a good day Tracy !