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  Public Ticket #1773377
assitence
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  • elena chironi started the conversation

    Ciao, non posso impostare l'icona della pagina iniziale in uno stile rotondo, puoi aiutarmi?

  •  476
    Criss replied

    Hi ,

    Thank you very much for your feedback!

    Please provide me Admin Panel access of your site.

    We will check it and help you asap!


    Best regards,

    Charmy  - ThemeFTC technical expert

  •   elena chironi replied privately
  •  476
    Criss replied

    Hello elena chironi,

    We fix the arrow "nav" is for you already.
    Also click banner we have to change your hover boder mode, so you can click on the link page.

    thank you!


    Best regards,

    Charmy  - ThemeFTC technical expert

  • elena chironi replied

    hey there, thanks for your fast reply. 

    As you see in the screenshot the nav arrows issue isn't resolved at actually. Actually everything is quite the same. 

    Waiting on your kind support, thank you.

  •  476
    Criss replied

    Hello elena chironi,

    Thanks for your feedback.
    http://prntscr.com/lfdies

    Thank you!


    Best regards,

    Charmy  - ThemeFTC technical expert

  • elena chironi replied

    Thank you for your kind reply. 
    Actually about the banner the only one working is the left one, where  guess you worked on, but actually no other hover options work anymore for the left image, it will always be clickable but the gold frame animation is missing. When i change the hover style of the 2 on the right i won’t get to make the link clickable in the full image. Either i get the same border link or if I choose background image it will display a black container. So actually nothing was solved. 
    About the brands nav arrows i guess it would make sense to have one arrow on the left and one on the right instead of no arrows or overlapped arrows. 
    I hope you can really help me with this issues since they are really causing us troubles. 

    Thank you

  •  476
    Criss replied

    Hello elena chironi,

    # brands nav
    you go to the style.css file to the last line add the paragraph:
    .brands .owl-nav> div {
         top: 50%;
         transform: translate (0, -50%);
    }
    .brands .owl-nav> .owl-next {
         right: 0;
    }
    .brands .owl-nav> div: before {
         line-height: 28px;
    }

    Thank you!


    Best regards,

    Charmy  - ThemeFTC technical expert

  • elena chironi replied

    Ok and what about the banner? As you see i asked you about the issues with the banner, it would be great if we could fix all at once so i won't bother you with this back and forth about the same thing. 

    Thank you


    "Actually about the banner the only one working is the left one, where  guess you worked on, but actually no other hover options work anymore for the left image, it will always be clickable but the gold frame animation is missing. When i change the hover style of the 2 on the right i won’t get to make the link clickable in the full image. Either i get the same border link or if I choose background image it will display a black container. So actually nothing was solved."



  •  476
    Criss replied

    Hello Alexis Jaén,

    As we fix and you can check back.
    If you do not feel right, you have to return to us to overcome.

    Thank you!


    Best regards,

    Charmy  - ThemeFTC technical expert

  • elena chironi replied

    Yes i checked the banner are right now, but i have serveral issues i'd like to overcome. 

    I need the header color to be #7f642d instead of #2c2c2c. I tried different ways, from css to html but nothing works. If you could apply it to me and explain how to do that probably i won't need to stress you again over this. 

    Also if i go to https://manifatturedarmas.com/heading/ and use the contact form after the message has been sent i see a outlined green box goin up thru the whole contact form. Usually that green should just box the text where it says the message has been sent, but for some reason on this template it won't show correct. I guess it's something to do with the css used to fix the banner issue. 


    Waiting on your kind reply, 

    thank you. 


    Elena

  •  476
    Criss replied

    Hello elena chironi,

    We have been able to handle you, you can check these errors.
    #header color
    http://prntscr.com/lj5pzo

    Thank you!


    Best regards,

    Charmy  - ThemeFTC technical expert

  • elena chironi replied

    Thank you for your answer, but I can't figure it out. Can you please tell me the right way to change the header color from #2c2c2c to #7f642d ? Do I have to change the css style, html or in the wordpress editor? I tried to change it from all of the three but nothing has changed.

    Moreover, when I use the contact form after the message has been sent I see an outlined green box goin up thru the whole contact form. I would like that green to just box the text where it says the message has been sent, but it goes for all the contact form. How can I solve this?

    Thanks for your help

  • elena chironi replied

    When I see the website from my Iphone SE I see this problem: double logo and a red cross.

  •  2,636
    Kevin replied

    Hi Elen !

    #background header: As you have seen the header color is # 2c2c2c(https://prnt.sc/ljdnuu) and I changed it as you wish, if you want to change go to Appearence-> Editor select styles.css find the line and edit it as below

    https://prnt.sc/ljdpxi

    #Display problems on mobile devices have been fixed

    thank you