after update there are some CSS problems occurring plz see attachment "untitled" FTC footer is performing good in mobile view but in PC it looks bad as hell.
and second problem is with logo in mobile view it is too big plz see "untitled1"
#header on mobile : is still there margin around the logo within the header is not equal from above and below. It is covering more space on screen than it actually required.
#header on mobile : is still there margin around the logo within the header is not equal from above and below. It is covering more space on screen than it actually required.
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
#1 duplicate rate: i helped you fix #2 Problem displaying icons on mobile, I've fixed help for you, Note: You should use new plugins carefully, as they can be very conflicting and difficult to detect
it is a button that confirms or disagrees with the cookie information, you can edit it in Appreance-> Editor-> function.php to find "Yes, I'm Accept" and edit it as suggested belowhttp://prntscr.com/lyt32a
it is a button that confirms or disagrees with the cookie information, you can edit it in Appreance-> Editor-> function.php to find "Yes, I'm Accept" and edit it as suggested below
I proceeded to edit the display, only one last step, I could not update the file in Editor in wp-admin, please provide me an FTP account so I can update it to complete process
Error caused by outdated theme.
What to do about this?
See attachment
Hi Aseem Chishti ,
We have checked and updated the version for you.
But there is another issue that we can not update for you.
http://prntscr.com/lhtim3
You can update as attached below.
http://prntscr.com/lhsj2u
thank you for your contact !
Best regards,
Charmy - ThemeFTC technical expert
hi Jamie,
thanks for your help.
after update there are some CSS problems occurring plz see attachment "untitled" FTC footer is performing good in mobile view but in PC it looks bad as hell.
and second problem is with logo in mobile view it is too big plz see "untitled1"
plz help me out!!
Hi Assem Chshti !
# footer: We helped you fix it
Take note of the footer Each footer item is only for 1 FTC Footer to avoid css errors
http://prntscr.com/lkhq3q
#header on mobile : We have solved that problem to help you check your site again
Thank you !
Hi Kevin !
thanks for your help.
how to solve this?
theme update issue...please see the attachments. "untitled" & "untitled1"
One issue with the
#header on mobile : is still there margin around the logo within the header is not equal from above and below. It is covering more space on screen than it actually required.
#header on mobile(sticky) : same problem
Hi Aseem Chishti,
Kevin will check and help you asap.
Have a nice weekend!
Thanks,
Best Regards,
Martin - ThemeFTC Support Team
FTC Top Footer problem in Tablet view.
please open attachment "d"
Hi Aseem Chishti !
I've edited it for you, let's review the site
thank you
Kevin thanks
for the help have a nice weekend
hi Kevin,
Hope you have a good day.
One issue has not been resolved yet
#header on mobile : is still there margin around the logo within the header is not equal from above and below. It is covering more space on screen than it actually required.
#header on mobile(sticky) : same problem
Hi Assem Chishti !
Hope you have a good day .
I helped you adjust it smaller and more balanced,
Please review the site
thank you
thanks it looks great now love you
one more thing
how to solve this?
theme update issue...please see the attachments. "untitled" & "untitled1"
thank you, that is my responsibility
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.
Many thanks in advanced!
hi Kevin,
got problem with top footer
its not responsive to all screens
plz see attachment
Hello Aseem Chishti,
We have edited for you, you can check again.
Thank you!
Best regards,
Charmy - ThemeFTC technical expert
hello,
FTC Product Slider error please see attachment.
Over product image "add to cart" is not responsive on all devices.
an extra rating bar appeared even when i hide it in the setting. i want only one rating bar not two.
help me out.
Hi Aseem Chishti !
#1 duplicate rate: i helped you fix
#2 Problem displaying icons on mobile, I've fixed help for you,
Note: You should use new plugins carefully, as they can be very conflicting and difficult to detect
thank you
thanks Kavin i'll be more cautious now-on
Hi, Kevin
#I noticed something over cookies notice plz see attachment "untitled1"
who says, "Yes, I'm Accept"
Hi Aseem Chishti !
it is a button that confirms or disagrees with the cookie information, you can edit it in Appreance-> Editor-> function.php to find "Yes, I'm Accept" and edit it as suggested belowhttp://prntscr.com/lyt32a
thank you
not able to find the function you mentioned below. please see attachment.
Hi Aseem Chishti !
it is a button that confirms or disagrees with the cookie information, you can edit it in Appreance-> Editor-> function.php to find "Yes, I'm Accept" and edit it as suggested below
http://prntscr.com/lyt32a
thank you
Merry Christmas
but still i didnt find "Yes, I'm Accept" at Appearance > Editor > functions.php > 1151
Hi Aseem Chishti !
I helped you edit it to, "Yes, I Accept",http://prntscr.com/lzj7njThe content of Cookies you can change at Appreance-> Themeoption-> Cookieshttp://prntscr.com/lzj84dthank you
hi guys
i have updated the latest theme
thanks for the alot for customization options
i got stuck after update
# FTC footer it has some CSS problem with desktop view it emerges with one another.(please see the attachment)
Hi Aseem Chishti,
Kevin will check and help you asap.
Have a nice day.
Thank you for your feedback!
Best Regards,
Martin - ThemeFTC Support Team
Mega menu problem
#1 side menu is not showing in mobile view. (attachment "untittled1")
#2 bottom bar for mobile view is gone (home, cart, login, etc.). (attachment "untittled3")
#3 CSS problem of mobile view "too big logo and initial container" (attachment "untittled4")
help me out!
Hi Aseem Chishti !
I proceeded to edit the display, only one last step, I could not update the file in Editor in wp-admin, please provide me an FTP account so I can update it to complete process
thank you
is it ok if i give you the cPanel access?
coz i don't know the other way to give you FTP access.
please help out!
the home page looks like trash every thing on homepage is not responsive and prices are not visible
Hi Chishti,
Yes, the cPanel is ok too.
But please make it private reply.
Thanks!
Best Regards,
Martin - ThemeFTC Support Team
Hi Aseem Chishti !
All your problems are resolved, you can review your site
thank you
thanks guys now it looks much better
in mobile view
#1 reviews under product page has some responsive issues (please see attachment "untittled")
#2 how to remove blank space left by deactivating breadcrumb above product title on product page (see link "bread")
Hi Aseem Chishti !
I helped you edit the issues you requested, you can review the site
thank you