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  Public Ticket #1799470
Demo import not working
Closed

Comments

  • Nejc started the conversation

    Hello!

    I installed the theme and all plugins. I tried to make Demo install but it didn't work. After the end of the import proccess, I see the success status but there aren't any posts or pages - no data at all.


    I wanted to import home 5 but it does not show anything.

    I changed the php.ini file to your standard, but it still does not work. 

    Thank you and please help.

  •  2,558
    Kevin replied

    Hi Nejc !

    Please leave us your admin account, we will check and help you install it

    thank you

  • Nejc replied

    Hello Kevin,

    to where should I send you my admin account information?


  •  2,558
    Kevin replied

    Hi Nejc

    Please send us in here, We need to complete the site for you and not aim at anything else you rest assured

    thank you

  •   Nejc replied privately
  •  232
    Martin replied

    Hi Nejc,

    Kevin will check and help you asap.

    Have a nice weekend!

    Thanks,

    Best Regards,

    Martin - ThemeFTC Support Team

  •  2,558
    Kevin replied

    Hi Nejc !

    My IP address is blocked on your site, or unblocked country ip, so we will look into your issue.

    have a good day !

  •   Nejc replied privately
  •  2,558
    Kevin replied

    Hi Nejc !

    Please unblock the multinational ip, and it will be more convenient for us to connect as well as install the demo for you, we will not affect your security.

    thank you

  •   Nejc replied privately
  •  2,558
    Kevin replied

    Hi Nejc !

    Your home5 demo has been successfully installed, please review the site

    thank you