Okay
  Public Ticket #1806726
cart on mobile does not work correctly
Closed

Comments

  •  1
    Ronaldo started the conversation

    Purchase codes

    59adbe89-dbb0-456c-b0a9-729ec6948cc2 - 21 Feb 2018 REGULAR LICENSE

    Hello!

    I'm using the Osapa theme, and when the cart is accessed through a cell phone, it is unconfigured.


  •  2,558
    Kevin replied

    Hi Ronaldo !

    Your mobile display problem has been resolved, please check your site

    thank you


  •  1
    Ronaldo replied

    WOW!

    How did you do it!

    It really works perfectly now.

    Thank you

  •  2,558
    Kevin replied

    Hi Ronaldo !

    I've adjusted the css for it more perfectly,

    Please let me know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advanced!


  •  1
    Ronaldo replied

    Hello Kevin. How are you?

    After the last WordPress update, the error has returned.

    What can I do so that this does not happen again?

    Big hug.

  •  2,558
    Kevin replied

    Hi Ronaldo !

    nothing serious, it's just a matter of css related, i need to admin account to edit it for you, it will be very quick to fix this

    thank you

  •   Ronaldo replied privately
  •  2,558
    Kevin replied

    Hi Ronaldo !

    I received this notice,http://prntscr.com/lyx5n3Please change the password and return it to me

    thank you

  •   Ronaldo replied privately
  •  2,558
    Kevin replied

    Hi Ronaldo !

    Your problem has been fixed, please check the site

    Merry Chrismas !

  •   Ronaldo replied privately
  •  2,558
    Kevin replied

    Hi Ronaldo !

    I have edited your request, you can review your site

    thank you

  •  1
    Ronaldo replied

    Kevin, thank you for helping me.

    There was another problem. 

    Now when accessing the product page by cell phone, all images appear underneath each other and not as an album. 

    What happened?

    Big hug.

  •  2,558
    Kevin replied

    Hi Ronaldo !

    It's not a bug, it's just a display of reponsive, as you can see the product includes name, price, rate, category and 4 buttons on the image. If it is not a one-item product, all those things are hard to display fully and beautifully, You can 2 products 1 row by https://prnt.sc/lzz0b1 If that's fine, congratulations

    thank you

  •  1
    Ronaldo replied

    Sorry, I did not explain myself correctly. It is on the single product page. The image gallery appears below the main image.

  •  2,558
    Kevin replied

    Hi Ronaldo !

    The problem you encountered because you updated the file of Woocomerce new version, but you should note, we edited them again, if there is an update please contact us to update you,I have edited for you, please review the site

    thank you

  •  1
    Ronaldo replied

    Thank you Kevin. you are a love of person!

    These changes were all made in CSS, right?

    How can you leave them in the child theme?

    So, when there are updates, they will continue the same way.

    Thank you.

  •  2,558
    Kevin replied

    Hi Ronaldo !

    It is not related to css, it is the file product-images.php and product-thumbnail.php in woocommerce-> single_product file
    It is tailored to us, if there is an update, please contact us to help you edit and change.

    thank you

  •  1
    Ronaldo replied

    Hello Kevin,

    Sorry, reopen this call, but it happened again.

    After the update, in the mobile version, the cart page has the preview changed.

    Another thing, the "Breadcrumb" was huge. Both the desktop version and the mobile version!

    how could I solve it?

    Big hug and even more.

  •  2,558
    Kevin replied

    Hi Ronaldo !

    That's your css-related issues, I've helped you edit the screen to become more balanced

    thank you