Okay
  Public Ticket #1808855
Installation problem
Closed

Comments

  • susu started the conversation

    Hi,

    I install the dove theme, but there are some problem, please check our web: http://www.lanyetz.com/

    1. some icons not showing

    2. can't see footer, I checked the widget, it already add FTC footer, but can't choose the block in the droplist.

    3. please also check the sticky menu, the color is opposite, not good.


    I did all according to your "Documentation".

    thanks,

    susu


  •  2,567
    Kevin replied

    Hi Susu !

    Please leave the admin account, we will see and fix it for you

    thank you

  •   susu replied privately
  •  232
    Martin replied

    Hi Susu,

    Yes, don't worry! You can make it private reply.

    Thanks!

    Best Regards,

    Martin - ThemeFTC Support Team

  •   susu replied privately
  •  2,567
    Kevin replied

    Hi Susu

    I helped you show footer, You can change the footer (top, middle and bottom here). https://prnt.sc/lrapi4 and edit footer information at the FTC Footer

    please check site again!

    thank you


  • susu replied

    thank you for you helping Kevin,


    can you show the small "triangle" for the menu still as the first time you saw?


    thanks,

    susu

  •  2,567
    Kevin replied

    Hi Susu 1

    I showed it up, you see if that's what you want?

    thank you

  • susu replied

    Hi Kevin,

    Actually, I want the menu show the triangle once it has submenu, if not, the triangle is invisible.

    but now, all menu showed that, it will mislead the viewer.

    Can you tell me how to show it up? so we can change by ourselves in future.

    it will be better if you can tell me how to show that, if you can't tell us, then please undo that, really sorry for the inconvenience.

    best regards,

    susu

  •  2,567
    Kevin replied

    Hi Susu !

    I know what you mean, and I helped you, I added this css attribute


    #mega_main_menu> .menu_holder> .menu_inner> ul> li.menu-item-has-children> .item_link: after {
            content: ''! important;
        display: block! important;
        width: 0px;
        height: 0px;
        position: absolute;
        top: 50%;
        right: 2px;
        left: auto;
        margin-top: -4px;
        borderpx: 3px 3px;
        border-style: solid;
    }

    It will display a small triangle when the menu has many smaller menus
    Please check the site

  • susu replied

    Hi Kevin,

    Yes, that's what I want, thank you very much.

    All good now.

    regards,

    susu

  •  2,567
    Kevin replied

    You're welcome!

    Please let me know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advanced!

  • susu replied

    Hi Kevin,

    I checked page, we rated the theme before. (taopie1006)

    actually, the theme was bought by my colleague before, he left our team, I take over his work.

    thanks,

    susu

  •  476
    Charmy replied

    Hello,

    Thank you for rating our topic.

    Do not forget to follow us on the main topic and to get information on the topic of the next version.

    Have a nice day!


    Best regards,

    Charmy  - ThemeFTC technical expert