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  Public Ticket #1831158
footer bottom of dove theme
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Comments

  • susu started the conversation

    Hi,

    please check the pictures, we face some problem about the dove theme:

    1. there is a black line in the bottom of the page.

    2. I used the pop newsletter, but it showing incorrectly.

    we installed wordpress5.02 and the latest version of dove theme.

  •  2,573
    Kevin replied

    Hi Susu !

    Please tell me exactly the problem with the newletter (it looks like the color and location shown)Please leave us your admin account, we will help you handle it)

    thank you

  •   susu replied privately
  •  2,573
    Kevin replied

    Hi Susu !

    #Popup: You are using popup in this form of items 

    https://prnt.sc/lyv96x , and we use Mailchip for WP form

      https://prnt.sc/lyv9w2 

    Please edit the information at Mailchhip for WP, then use Mailchip Sign-Up Form to display https://prnt.sc/lyvago or use short-code copy to text to use http://prntscr.com/lyvaxo

    # black bar: That's a css-related issue, and I've helped you lose it, please check the site

    thank you

  • susu replied

    Hi Kevin,

    Merry Christmas!

    I think you are in holiday, but anyway, I need to send an email, you can reply that after your holiday!

    thanks for your helping, the last problem solved.

    but there is more important problem, please check the attached pictures.

    the buyer can't select a "country" when do checkout.

    I checked your demo, same problem, somethings, it will show the dropdown of country selector.

    please help, thank you in advance.

    Best regards,

    susu

  •  2,573
    Kevin replied

    Hi Susu !

    happy holidayThe easiest way to fix this problem is to delete the Woocomerce plugin and download it again, it will take a lot of time for you to redo Wooc Commerce installation, try it.

    thank you