Thanks for that. I'm afraid WPBakery Page Builder hasn't updated with the theme update. Can you please advise what I can do to rectify this. Many thanks.
All good on desktop and I've managed to change settings so slider is responsive on mobile however the cart is expanded on mobile pushing the slider down. Would be grateful for advice on how to fix this.
to reponsive you can see our size slider settings below for screens, Slider Revolution -> Slider Setting https://prnt.sc/m21j5u At the same time, you need to edit each screen at the detailed slider as suggested below https://prnt.sc/m21jx6 Click on each screen to adjust its content good luck and thank you
I just checked and I'm afraid the problem still exists on my iPhone. I've uploaded an image so you can see what I mean. This has only happened since the theme update :(
I've received a message that I can download a theme update but I can only see the full theme download.
Is there are theme update file to download and install or do I need to download the full theme and overwrite my current files?
Thanks
Hi Lucinda !
To keep all data safe, please backup 1 copy, create a child-theme of the theme you are using, and proceed to follow the instructions below.
https://support.fruitfulcode.com/hc/en-us/articles/204522297-How-to-update-theme-from-Themeforest
thank you
Hi Kevin
Thanks for that. I'm afraid WPBakery Page Builder hasn't updated with the theme update. Can you please advise what I can do to rectify this. Many thanks.
Lucianda !
If you are using WPBakery <version 5.6, please delete it and reload the latest version 5.6 here
http://demo.themeftc.com/plugins/js_composer.zip
thank you !
Thanks Kevin
All good on desktop and I've managed to change settings so slider is responsive on mobile however the cart is expanded on mobile pushing the slider down. Would be grateful for advice on how to fix this.
Thanks
Hi Lucinda !
to reponsive you can see our size slider settings below for screens,
Slider Revolution -> Slider Setting
https://prnt.sc/m21j5u
At the same time, you need to edit each screen at the detailed slider as suggested below
https://prnt.sc/m21jx6
Click on each screen to adjust its content
good luck and thank you
Hi Lucinda !
I have helped you troubleshoot cart issues on mobile and the problem you mentioned, you can review the site
thank you
Hi Kevin
I just checked and I'm afraid the problem still exists on my iPhone. I've uploaded an image so you can see what I mean. This has only happened since the theme update :(
Thanks so much for your help.
Hi Lucinda !
that may be a css problem, add the following attribute to the style.css file
a.ftc-cart-tini.cart-lb {
display: none;
}
.my-cart {
display: none;
}
The problem will be fixed
Kevin
You are my hero!
Thank you so much for all your help with this website.
Cheers, Lucinda
Happy new year
you're welcome, very happy to help you
thank you
Oh no!
I've just been advised that when using the phone to access the site:
when you click on shop and then on any of the categories they don’t open on the phone (they work fine on desktop though).
Any ideas on how to fix this? Many thanks.Hi Lucian !
I fixed it for you, please review
thank you
I've just tried on my iPhone and I'm afraid it still isn't working.
Hi Lucian !
You can realod the page many times,
I tried on my iphone and it worked
Fantastic thank you.
I had to go in and clear my cache (reloading the page just didn't work).
Cheers, Lucinda