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  Public Ticket #1841456
Not Working Properly | ThemeFTC - Import Demo Content
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  • Farhan started the conversation
    January 4, 2019 at 10:42am

    ThemeFTC - Import Demo Content not Working Properly.

    1. Full Import: Its not working at all
    2. Select the options for custom import: I have imported one by one. But most of the content still not fully imported.
      1. all Sliders are not imported.
      2. all widgets are not imported.
      3. all Pages are not imported.
      4. Footer is fully blank.
      5. Menu is also blank.
      6. Products also not imported

    I have tried 2 times actually. At first attempt, some pages are imported. But some of the data wasn't. In second attempt, I have cleared my database and imported again. And this time Pages not imported.

    In short, One click demo import should be One Click Demo Import. It must be fully import the demo data.

    Please check this issue. Thankyou!

  •  233
    Martin replied
    January 4, 2019 at 1:17pm

    Hi Farhan,

    Please check the parameters on your Cpanel 

    php_value upload_max-filesize =32M
php_value post_max-size =32M
php_value memory_limit=256M
php_value max-execution_time=300

    Increase them according to PHP version <= 7.1

    Then try importing again with FTC Importer
    If not, please leave the admin account (if possible provide your cPanel account).

    We will help you do that.

    Thank you!

    Best Regards,

    Martin - ThemeFTC Support Team

  •  2,573
    Kevin replied
    January 5, 2019 at 1:24am

    Hi Farhan  !

    If everything is difficult for you, leave your admin account, your Cpanel account, I'll help you complete the demo quickly, it would be great to help you complete it.

    thank you