Okay
  Public Ticket #1890386
theme issue
Closed

Comments

  • Abdullah started the conversation

    when i import theme and use demo 2 template page like this is showing 
    why menus like original demo is not displaying and demo slider does not import why?
    https://prnt.sc/mjebrj

  •  2,636
    Kevin replied

    Hi Abdullah !

    Please leave an admin account, I will check and help you find the cause and install the demo correctly

    thank you

  •   Abdullah replied privately
  •  2,636
    Kevin replied

    Hi Abdullah !

    here was an error during the process of downloading and activating the plugins, please provide FTP so I can solve this problem and install the demo quickly.

    thank you

  • Abdullah replied

    did u loged in kevin ? now facing this issue Fatal error: Can't use method return value in write context in /home2/candure/kanzy.pk/wp-content/plugins/yith-woocommerce-compare/plugin-fw/lib/yit-plugin-panel.php on line 332

  •  2,636
    Kevin replied

    Hi Abdullah !

    here was an error during the process of downloading and activating the plugins, please provide FTP so I can solve this problem and install the demo quickly.

    thank you

  •   Abdullah replied privately
  • Abdullah replied

    my FTP details

    user: [email protected]
    password: 0cWwrELjFrBhcB

    does it worked for u?

  •  2,636
    Kevin replied

    I have logged in FTP but no files are found, please provide the server and login information to check it faster or you can also send Cpanel account

    http://prntscr.com/mjerc9

    thank you

  •   Abdullah replied privately
  •   Abdullah replied privately
  •  2,636
    Kevin replied

    Hi Abdullah  !

    I need to delete the "" Yith-woocommerce-compare "plugin in the site's plugin file to fix the current error and install the demo, I need the correct FTP login to delete it, or your Cpanel account to do this. hey, i will finish it quickly without affecting your other information, be assured of that

    thank you

  •   Abdullah replied privately
  •  2,636
    Kevin replied

    Hi Abdullah  !

    I logged in FTP with the information you provided but did not see the file to edit, please delete the "YITH Woocommrece Compare" plugin in the wp-content / plugin and notify me again so I can do the next steps

    thank you

  •   Abdullah replied privately
  •  2,636
    Kevin replied

    Hi  Abdullah !

    Your demo2 has been successfully installed,
    The site you are using is using 5.4, it is too old and outdated so the plugin is not supported, I have upgraded to php 7.0
    Please note that you need to install all the plugins that the theme requires before proceeding to import the data

    thank you

  •   Abdullah replied privately
  • Abdullah replied

    thank you kevin thank you very much it worked fine now

  •  2,636
    Kevin replied

    Hi ,

    You're welcome!

    Please let me know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advanced!

  •   Abdullah replied privately
  •  2,636
    Kevin replied

    Hi Abdullah !

    thank you very much, 

    thank you