Hi ,

Thank you for your feedback!

We do apologize for the inconvenience.

Please provide us Admin Panel access of your site.

We will check it and help you asap.

Hi Murtaza,

Thank you for the info!

I am checking on your site now.

Please be patient!

Note: You should set the info is private because this is public ticket.

Thank you for choosing our theme!

Hi Murtaza,

It is a bit delay because it is weekend here.

Our developer will check and help you asap.

Thank you for your patience!

Hi Murtaza !

I helped you set up footer display, if there is any other problem please leave a detailed image, I will check it and help you complete it

thank you

.

Hi Murtaza !

I have set the header all over your site, please check again

thank you

Hi Murtaza !

The problem is not the product because the product catalog in the demo and your site has changed I have changed, I have adjusted and the product has been displayed on your site

thank you

Hi Murtaza !

go to Appearance-> select menu (vertical menu)
This is the section that displays the product catalog in the header left menu, add the items you want

Hi Murtaza !

I adjusted for you and everything worked properly again
The sidebar in the product details page I adjusted so that it displays correctly
please check again

Hi Murtaza  !

I have checked the items, please check back on the site, if you have any questions please leave a message, we are ready to help you complete

thank you

Hi Murtaza,

We have end of working time today.

Kevin will help you on tomorrow. Please be patient!

Thank you so much!

Hi Murtaza !

You note, the Hot Deal section you are using the FTC Product Deals Slider shows the product that sets the Deal time
http://prntscr.com/nooatl
You can set the product for 2 categories you have selected or use the FTC Product Slider item to display the product instead.

thank you

Hi Murtaza !

I helped you synchronize whole site headers and turn on sidebar-left for product pages
https://prnt.sc/noqcp9
You can review it on the site

thank you

Hi Murtaza !

# 1: I helped you sync the header across the page
https://prnt.sc/norz2x
You do not need to reset in the option theme anymore
# 2 I have set up the product with the time https://prnt.sc/nos25z
to display Hot products to help you
# 3 I don't understand what you are referring to on the page, leave a detailed picture, it will be easy for me to help you

thank you

Hi Murtaza !

#1: I have adjusted the product to the left to help you
# 2: Product catalog section on the sidebar-left of the product page is added by item FTC Product Category in the "Product Category Sidebar" sidebar
https://prnt.sc/noso61
I deleted it for you

thank you

Hi  Murtaza 

I have customized the product part for you
http://prntscr.com/np5vbt
I have also synchronized header-layout6 across the site
https://prnt.sc/np5xir
Please delete the Cache and reload the page to check for changes

thank you

Hi Murtaza  !

maybe because the Cache we checked and it still works properly, after 1 day it will automatically turn on for users, you can Delete Cahe and open another browser to check again

thank you

Hi  Murtaza

As you can see, currently in themeoption does not show the full selection of headers
I need to set up in our shortcode by default "layout6" by going to Appearance-> editor-> admin-> themeoption.php search
"Header Options" and default to "layout6" then go back to Themeoption-> general-> header of iner pages choose to reset section and save

thank you

Hi Murtaza !

To change the top brand, please add brand into the Brand Part in wp-admin
the part you attached to the image is a multilingual support demo and currency converter when you use WPML plugin to translate multilingual sites, this section will work
and use the WOOC currency conversion plugin

thank you

Hi Murtaza  !

You can use the main menu to display the entire list of languages
https://prnt.sc/nqqabj
I helped you set it up

thank you

Hi Murtaza r !

# you need to note that the multilingual translation function only works when you use a multi-lingual enemy plugin like WPML, it is currently only a demo; Likewise with a currency conversion plugin use the plugin
# press "don't show popup" at the bottom of the newsletter to avoid repeating or turning it off in themeoption-> general-> popup
# to select footer for the whole site go to Appearance-> Widget notice that the 3 sidebar "Footer Top"; "Footer Middle" and "Footer Bottom" are using FTC Footer to select footer
Please select the corresponding footer in those 3 sections

thank you

Hi Murtaza !

I checked many times and it still works, you can clear the Cache to check it again, click on don't show popup and click outside to turn it off, when the page f5 has not appeared

thank you

Hi Murtaza !

I adjusted it and it worked again, please clear the cache and check again

thank you

Hi Murtaza !

I helped you set it up
You can review it on the site
http://prntscr.com/nrsc7b

Hi Murtaza !

I have set up and guided you with the plugin you are using
Please clear the Cache and check again
I checked and it displayed initially in German

thank you

Hi Murtaza !

When you set up the site language in WP-admin in Setting, it will receive German as the default

thank you

Hi Murtaza !

I have adjusted it for you and everything worked well again, please check back on the site

thank you

Hi Murtaza !

Please provide the Appearance-> Editor access to edit the category category and display Gtranslate

thank you

Hi Murtaza !

I have set up what you need, delete Cache and check again on the site

thank you

Hi Murtaza !

Please provide the right to edit directly on the site, I will help you hide the google translation on the nav-top bar

thank you

Hi Murtaza!

I couldn't access the file with it anymore
https://prnt.sc/nus2ub
Please review this

thank you

Hi Murtaza !

I cannot delete in Editor, go to Appearance-> Editor-> header-layout6.php
Search for line 46 and delete it as suggested below
https://prnt.sc/nuso9u

thank you

Hi Murtaza  !

I have hidden the google translation on the nav-top bar for you, please check back on the site

thank you

hi Murtaza  !

https://prnt.sc/nutxix
https://prnt.sc/nutxn4
Here are the 2 links you sent me, it still works and I can still view it
What problem are you having with it?

thank you

Hi Murtaza !

You try to contact the hosting provider to see what the problem is, I can still view your site normally.

thank you

Hi Murtaza !

To turn it on go to Themeoption-> General-> Header of innerpage and turn it on
https://prnt.sc/nv6m51
Scroll down and select the Mobile logo to display mobile on your site

thank you

Hi Murtaza !

I see your image is still displayed on the page you can download and review
https://prnt.sc/nvoaks
The footer is being added to the Mail chip form
Please go to Mailchip for WP-> Form to edit it

thank you

Hi Murtaza 

Can you send us a detailed picture of the problem you are having? I'm currently seeing add-to-cart working well on your 2 sites

thank you

Hi Murtaza,

We have end of working time today.

Kevin will help you on tomorrow.

Please be patient!

Thank you,

Hi Murtaza !

# repeated products you are putting limit in FTC Product Slider> number of products in the category you are using

# to hide the popup, press "don't show popup" on the bottom right of it or go to Themeoption-> general-> newletter popup to turn it off
# I adjusted the top part
# I turned on the "Cash on delivery" payment method and it still works fine on the site
https://prnt.sc/nw5y2c

thank you

Hi Murtaza  !

on the site https://shop.mainzweb.de
everything works fine, the currency conversion function works well with all pages, when it comes to current check-out it is receiving the main currency that cannot be converted
This is the limitation of this plugin
# The payment section on the site still works well and stable with paypal I have checked many times, it has redirected when paying
https://prnt.sc/nwtf84
You can delete the Cache and check this issue again

thank you

Hi Murtaza !

I have adjusted the currency conversion and batajp all paypal for you, your problem is in CHF currency does not support payment via paypal

thank you