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  Public Ticket #2024052
deactivate purchase code
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Comments

  • Ron started the conversation

    I understand i have to deactivate my purchase code before using the theme elsewhere but the site where the theme was installed initially is no longer up and I have no way of getting access to that site.  How else then can I deactivate my purchase code to reuse for the theme on my new site?  Thanks.

    Ron

  •  2,634
    Kevin replied

    Hi Ron !

    Please download the purchased theme on themeforest under the .zip file and upload the theme manually on the site at Appearance-> Theme-> add your new new one without the 2nd purchase code

    thank you