Okay
  Public Ticket #2053921
Theme issues
Closed

Comments

  • Tony Valamontes started the conversation

    Hello, finally got the data, things look fine with the exception of the vendor store! – https://www.beautysupplies.pro/store/butterflybeautyproducts/ I am not sure how to get rid of these items, and why they are there, any thoughts?

  •  2,634
    Kevin replied

    Hi Tony Valamontes !

    Please provide your wp-admin account, I will check the details and help you fix it

    thank you

  • Tony Valamontes replied

    I send you a private ticket with the login details

    Thanks

  •  2,634
    Kevin replied

    Hi Tony Valamontes !

    maybe due to conflicts between plugins, try deactive the plugins you have downloaded the theme in addition to the plugins that the theme requires to check this issue.

    thank you

  • Tony Valamontes replied

    This website was stages with no extra plugins https://personalcare.butterflysalon.shop/store/butterflybeautyproducts/ and its till has the same issue - its to be part of the side bar not placed properly on the theme. 

  •   Tony Valamontes replied privately
  •   Tony Valamontes replied privately
  •   Tony Valamontes replied privately
  •  2,634
    Kevin replied

    Hi Tony Valamontes !

    I checked and found you solved the problem, you can add information in the sidebar when going to Appearance-> Widget select Sidebar Dokan Sidebar
    congratulations, wish you a good day

    thank you

  •   Tony Valamontes replied privately
  •  2,634
    Kevin replied

    Hi Tony Valamontes !

    The problem with your error is because the goolemap API section is no longer supported, I deleted it avf everything worked well again,
    I have set General settings in the Dokan, you can review
    You can add functions to the Sidebar when going to Appearance-> Widget-> select "Dokan Store Sidebar" as suggested below
    https://prnt.sc/o4plle

    thank you

  • Tony Valamontes replied

    Hello,

    I am finally getting somewhere, my error on the Dokan store Im trying to sort out items in the there, there are some sections that are not in the documentation.

  •   Tony Valamontes replied privately
  •   Tony Valamontes replied privately
  •   Tony Valamontes replied privately
  •  2,634
    Kevin replied

    Hi Tony Valamontes !

    To turn it off very simply, go to Appearance-> Themeoption-> General-> Header of inner page
    turn off "Header Currency" and "Header Language"
    Your problem will be solved

    thank you

  • Tony Valamontes replied

    Thanks for the assistance... 

  •  2,634
    Kevin replied

    You're welcome!

    Please let us know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advanced!