Okay
  Public Ticket #2070371
installation issue
Closed

Comments

  • Priyam started the conversation
    July 5, 2019 at 5:50am

    I downloaded the theme file but unable to install it in word-press as it showing "The link you followed has expired."

  •  233
    Martin replied
    July 5, 2019 at 7:52am

    Hi Priyam,

    What item are you talking about?

    Can you tell me from where you download it?

    What link has expired?

    Thank you!

    Best Regards,

    Martin - ThemeFTC Support Team

  • Priyam replied
    July 5, 2019 at 8:35am

    Hi Team,

    Its a theme .zip

    I downloaded it from themeforest.net

    I tried to upload the .zip file of ThemeFTC on wordpress -> new theme -> upload file.

    Unfortunately unable to upload the theme.

  • Priyam replied
    July 5, 2019 at 8:55am

    Another attachment.

  •  233
    Martin replied
    July 5, 2019 at 9:21am

    Please extract it first. Then use the theme file only.

    It is "karo-theme-1.1.8.zip"

    Let me know then.

    Thank you!

    Best Regards,

    Martin - ThemeFTC Support Team

  • Priyam replied
    July 5, 2019 at 10:15am

    Unable to extract the file . Need your help

  •   Priyam replied privately
  • Priyam replied
    July 5, 2019 at 10:48am

    Extracted the theme there 2 files available 

    1. Karo-child

    2.Karo-theme1.1.8

    I uploaded the file Karo-theme 1.1.8 .zip then again one more error, You can find the error from the attachment  

  •  233
    Martin replied
    July 6, 2019 at 1:09pm

    Hi Priyam,

    Yes, please increase the upload_max_filesize to at least 8M.

    Let me know then.

    Thank you!

    Best Regards,

    Martin - ThemeFTC Support Team