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  Public Ticket #2083945
Cannot upload theme in WP
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Comments

  • Cathy Jordan started the conversation
    July 17, 2019 at 10:59am

    Hello. 

    I am unable to upload the WooCommerce WP Theme due to "the package could not be installed. The theme is missing the style.css stylesheet."

    Please help.

    Thank you

    Cathy Jordan

  •  2,570
    Kevin replied
    July 18, 2019 at 1:23am

    Hi Cathy Jordan !

    You need to check the download version correctly, it includes a zip theme file, a document version, please check the inside of the downloaded file correctly and upload the theme correctly

    thank you

  • E replied
    July 18, 2019 at 7:23pm

    Same problem with theme downloaded from Envato. Tried both the downloaded Zip and the Zip within it <themeforest-20544567-karo-jewelry-responsive-woocommerce-wordpress-theme.zip>.

  •  2,570
    Kevin replied
    July 19, 2019 at 2:43am

    Hi E

    Please unzip it and select the .zip file and the inner theme to upload, it looks like you have already uploaded the name to the correct theme.

    thank you