Okay
  Public Ticket #2222170
Portfolio Categories
Closed

Comments

  • Antonio started the conversation

    The FTC Portfolio shows only one category. I've selected all categories in settings. (You can check attachments)

  •  268
    Martin replied

    Hi Antonio,

    Thank you for your feedback!

    We do apologize for the inconvenience.

    Please provide us Admin Panel access of your site.

    We will check it and help you asap.

    Best Regards,
    Martin - ThemeFTC

  •   Antonio replied privately
  •  268
    Martin replied

    Hi Antonio,

    Thank you for the info!

    Our developer will help you within 12 hours.

    Thank you for your patience!

    Best Regards,
    Martin - ThemeFTC

  •  2,635
    Kevin replied

    Hi Antonio  

    Please go to tool-> export select Portfolios and export this file, then delete all the data in Portfolios in the site and proceed to Tool-> import-> select the exported file to import this data later, That check back

    thank you

  • Antonio replied

    It does not work, it is strange because all works properly until I delete the portfolios imported by the demo.

  •  2,635
    Kevin replied

    Hi Antonio  !

    go to your Database site open the "wp_posts" table and search in this table with "post_type" = "ftc_portfolio" then delete all records with it to reset db,
    Note, please export your "Portfolios" before
    then retype and check this problem

    thank you

  • Antonio replied

    I solve the problem, there is a bug i think: In the filter will be shown only the categories visible in the "ALL" section, before you press "show more" button. 

    For me, you can close the ticket, thanks for support

  •  2,635
    Kevin replied

    Hi Antonio !

    Yes, it will display all according to the set limit

    thank you, Glad to help you