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  Public Ticket #2229620
double single_variation:wrap on single product page
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Comments

  • Can Esen started the conversation

    Dear developer,

    thanks for creating a theme like karo. It´s awesome!!

    While creating some product add ons/variations this section is duplicated below. Have you any idea for this problem?


    Best regards



  •  2,575
    Kevin replied

    Hi Can Esen !

    Thanks for that assessment

    Please leave your wp-admin account, I will check the details and help you fix this problem

    thank you

  •   Can Esen replied privately
  •   Can Esen replied privately
  •  2,575
    Kevin replied

    Hi Can Esen  !

    Go to Products-> Attribute to change the type for the attributes of your product as suggested below.
    https://prnt.sc/q4tx91
    https://prnt.sc/q4txku

    thank you

  • Can Esen replied

    Dear Kevin,

    thanks for your message.

    We change all the type of attribute to buttons, but it didnt work.

    It is an additional Plugin called Global product addons (screen) and the dublication of the variation area is just caused with your theme.

    With other themes the problem ist not there.



  • Can Esen replied

    Also editing the configurator and adding some elements or text the price calculator doesnt work:

    https://vooc-store.de/produkt/handykette-personalisieren

    While adding designs or text (+2.99€) or a image (+8,99) for example they will not calculated.

    Its just a issue with your theme. Any idea?


  •  2,575
    Kevin replied

    Hi Can Esen !

    # The variation product will be different from the adds-on section in each product so its display is different
    # you are using a paid plugin
    "fancy product designer" to create a product, please contact support there for the most effective assistance because we have no experience with it.

    thank you

  • Can Esen replied

    Dear Kevin,

    thanks for your massage!

    There is an other issue. Why does the catergories not link to the products? 

    https://demo.themeftc.com/karo/home12/ (see screen)

  • Can Esen replied

    Dear Kevin,

    can you solve all my issues against payment? This problems are just caused by your theme and the plugin developers are not able to solve this. 

    You are the only one who can help. Thanks.

  •  2,575
    Kevin replied

    Hi Can Esen  !

    The link is attached to a button, it is hidden in options and you may have the option to turn it on / off
    problem on the product detail page i need to check the details of the problem and answer you the next day, please wait for information from us

    thank you

  • Can Esen replied

    Dear Kevin,

    thanks for your understanding. 

    Can you please show me were to turn the option on for the hidden button?

  •  2,575
    Kevin replied

    Hi Can Esen !

    the product catalog slider, set by the "FTC Product Category Slider" and you can optionally display that button in the settings.
    but for better display I have adjusted it, there is now a link on your catalog section
    # I adjusted the product design section, the price will automatically update when adding the items
    Check back on the site

    thank you

  • Can Esen replied

    Dear Kevin,

    thanks so much for your support!

    Now it works.

    It is important for us to solve this issues to decide us for a theme like karo. 

    There is only one problem left which we have to solve, it is for us and an ecommerce theme  very important to add correctly variation add-ons. By adding additional some checkboxes or text input areas this options are duplicated automatically. We tested different product add-ons plugins and always the same duplication. 


    But we noticed that this is only on variable products and not for simple products. 

    Thank you very much!

  •  2,575
    Kevin replied

    Hi Can Esen !

    we will check the details of your issue and give an answer soon, please wait patiently for information from us.

    thank you

  • Can Esen replied

    Thank you very much.

    also the availability is not shown? see sreen

  •  2,575
    Kevin replied

    Hi  Can Esen !

    I have adjusted it to show it to you, please check it again on the site
    # all add-ons that I can use for a simple product, I have tested it
    https://vooc-store.de/produkt/geschenkkarte-merry-christmas-4
    You can check it again

    thank you 

  • Can Esen replied

    done

  •  2,575
    Kevin replied

    Hi Can Esen !

    thank you, Have a good day