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  Public Ticket #2236253
Footers have not been imported
Closed

Comments

  • Rami started the conversation
    December 6, 2019 at 2:03pm

    I purchased the food store theme, after importing everything, I don't see the footers imported.

    I appreciate helping out with this ASAP.

  • Rami replied
    December 7, 2019 at 11:20am

    Hello!

  •  268
    Martin replied
    December 8, 2019 at 3:26pm

    Hi Rami,

    Thank you for your feedback!

    We do apologize for the inconvenience.

    Please provide us Admin Panel access of your site.

    We will check it and help you asap.

    Best Regards,
    Martin - ThemeFTC

  • Rami replied
    December 8, 2019 at 5:19pm

    Thanks for the reply Martin,

    Is there any other way to help? Like providing the ftc_footer XML file please. I will import them.

  •  2,635
    Kevin replied
    December 9, 2019 at 1:21am

    Hi Rami  !

    I sent you the footer data as an attached .xml file, you can use it to import with Wordpress Tool-> import

    thank you

  • Rami replied
    December 9, 2019 at 7:06am

    Thank you, imported.

    I tried several times importing all the demo contents and it went well, however, the footers and ftc_portfolio where not imported.. i guess you need to look into this.


    Thanks again.

  •  2,635
    Kevin replied
    December 9, 2019 at 7:10am

    Hi Rami !

    Thank you for sharing this
    We will check this issue in detail and fix it coming