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  Public Ticket #2365359
Theme options not imported
Closed

Comments

  • Alejandro Oliva started the conversation
    April 16, 2020 at 11:04pm

    Good Day Team FTC

    Recently I bought Organico for a ecommerce project

    after install theme and the plugins requiered via FTC Importer,  I had a issue where "theme options" didn't appear in the  Appearance menu.

    My wordpress version is 5.4

    Php version is 7.3



  •  2,636
    Kevin replied
    April 17, 2020 at 3:58am

    Hi Alejandro Oliva  !

    Go to Appearance-> install plugin, download cad active plugin Redux framework to display Theme options

    thank you

  • Alejandro Oliva replied
    April 17, 2020 at 3:53pm

    Hello team FTC

    Thanks for your fast response, there is another problem, after the install / activation of redux framework plugin, the site has gone to a white screen.

  •  2,636
    Kevin replied
    April 18, 2020 at 2:03am

    Hi Alejandro Oliva !

    Please leave your wp-admin account, I will check the details of the problem and help you adjust on the site

    thank you