Perfect Kevin, I checked it. Just and Issue whit the FTC Product Categories widget, now it shows the ones are selected (like it would be, is perfect), but I add new categories and sub categories and the widget doesn't show them, just show the old ones...I cleaned the cache. Can you see it? Thanks you so much
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
HI Kevin, for sure I will let a positive comment over theme forest web. I want know if you could check the FTC Product Categories widget, that I told you in my last message is not working fine. Now it shows the categories selected (like it would be, is perfect), BUT I add new categories and sub categories and the widget doesn't show them, just show the old ones...I cleaned the cache. Can you see it? Thanks you so much
I will let the comment today!! Thanks again and have a nice day
When you do not select to display the categories, it will display the entire catalog on the site. I added the FTC Product Categories widget to the top of the sidebar for a demo, you can check it again.
Yes I know that, remember I don't want to show all the categories, but imagine I want, the problem is the widget is not showing all the existing categories...If you see the categories in the widget, ike the image attached , you will see some categories, but if you see the list of categories in the web site (products), you will see they are more and the widget is not showing them. All the new categories I add in my site are not reflected in the widget.
If you see the widget you add it show in the front end all the categories in the widget (the real ones), but if you see in the back end the widget dosn´t show all of them in the list, and in the front end, is you clic on Razas, for example (in the menu says they are 32), the page only show 9, like the list in the back end....Is like the web doesn't update the data base...I don't know.
Hi, did you touch a plugin or something?, now the web shows a critical error. I ask just to know in order to check it first. Now I can not access to web anymore. I will try to figure out what is happening and contact you later. Thanks
Perfect Kevin, thank you so much, now is working ok. But, don't get too comfortable, I will surely need your skill again... LOL :) I will continue working now. I will let the review today (themeforest).
Excellent support guy, thanks again and have a nice day.
Hi, I want to close this ticket an open another but I didn't find where. I write this time to ask about a cache plugin. I´m using now "WP Fastest Cache", but it gives me problems, (the slider appears behind the two banners, the home page doesn't works properly), I had to desactive it in order to work ok.
Do you have any recomendation about a cache plugins that works fine whit Peto theme?
Hi Albertina !
Please provide the site name and wp-admin account, I will check the details of the problem and help you adjust on the site.
thank you
Hi Albertina !
I have added ip to the host but cannot access wp-admin, please check again
thank you
Hi Albertina !
I have fixed the problems on your site, please clear the Cache and check again
thank you
Perfect Kevin, I checked it. Just and Issue whit the FTC Product Categories widget, now it shows the ones are selected (like it would be, is perfect), but I add new categories and sub categories and the widget doesn't show them, just show the old ones...I cleaned the cache. Can you see it? Thanks you so much
Hi Albertina
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.
Many thanks in advanced!
HI Kevin, for sure I will let a positive comment over theme forest web. I want know if you could check the FTC Product Categories widget, that I told you in my last message is not working fine. Now it shows the categories selected (like it would be, is perfect), BUT I add new categories and sub categories and the widget doesn't show them, just show the old ones...I cleaned the cache. Can you see it? Thanks you so much
I will let the comment today!! Thanks again and have a nice day
Hi Albertina
When you do not select to display the categories, it will display the entire catalog on the site. I added the FTC Product Categories widget to the top of the sidebar for a demo, you can check it again.
thank you
Yes I know that, remember I don't want to show all the categories, but imagine I want, the problem is the widget is not showing all the existing categories...If you see the categories in the widget, ike the image attached , you will see some categories, but if you see the list of categories in the web site (products), you will see they are more and the widget is not showing them. All the new categories I add in my site are not reflected in the widget.
If you see the widget you add it show in the front end all the categories in the widget (the real ones), but if you see in the back end the widget dosn´t show all of them in the list, and in the front end, is you clic on Razas, for example (in the menu says they are 32), the page only show 9, like the list in the back end....Is like the web doesn't update the data base...I don't know.
Hi Albertina !
Please provide FTP, I will check for problems on the site
thank you
Hi, did you touch a plugin or something?, now the web shows a critical error. I ask just to know in order to check it first. Now I can not access to web anymore. I will try to figure out what is happening and contact you later.
Thanks
Hi Albertina !
I am adjusting to checking for errors with the product Category
# Can you provide FTP I will help you fix this problem
thank you
Hi Albertina
I have corrected the problems on the site, please check again
thank you
Perfect Kevin, thank you so much, now is working ok. But, don't get too comfortable, I will surely need your skill again... LOL :)
I will continue working now. I will let the review today (themeforest).
Excellent support guy, thanks again and have a nice day.
Hi Albertina !
thank you, Glad to help you
Hi, I want to close this ticket an open another but I didn't find where. I write this time to ask about a cache plugin. I´m using now "WP Fastest Cache", but it gives me problems, (the slider appears behind the two banners, the home page doesn't works properly), I had to desactive it in order to work ok.
Do you have any recomendation about a cache plugins that works fine whit Peto theme?
Thanks
Hi Albertina
Please try to use via WP Super Cache or W3 Total Cache and check again
thank you
Thanks. I will try.
Hi Albertina
have a good day