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  Public Ticket #2444687
Ordo-Theme --- Lightbox doens´work in Product details
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  • Ruediger started the conversation
    June 18, 2020 at 8:20am

    Good Morning. When I deactivate the zoom-function (Product Cloud Zoom) in the theme-options concerning product-images (product-details-page) the lightbox nevertheless doesn´t work. Why? Whats´s wrong? Many thanx for replying … Best regards

  •  2,636
    Kevin replied
    June 18, 2020 at 8:23am

    Hi Ruediger  !

    Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site

    thank you

  •   Ruediger replied privately
  •  2,636
    Kevin replied
    June 18, 2020 at 9:59am

    Hi Ruediger  !

    Please provide file editing rights directly on the site at Appearance-> Editor so I can fix your issue

    thank you

  • Ruediger replied
    June 18, 2020 at 11:15am

    Hey Kevin ... 

    please try again ... It´s my account and the rights are provided.

    Do you try to edit the functions.php?

    Best regards

    Ruediger

  • Ruediger replied
    June 18, 2020 at 12:24pm

    Hi Kevin, 

    if the functions.php has to edited you can also give me the action-code to be integrated in ... 

    or you can tell me how  I´ve git to manage it ... 

    Many thanks 

    Ruediger

  •  2,636
    Kevin replied
    June 19, 2020 at 2:02am

    Hi Ruediger 

    I have adjusted the zoom and light box on the main product image, please check it on the site

    I have edited the functions.php file
    http://prntscr.com/t2fcsh
    and remove 2 override templates from woocommerce / single-product file (product-image.php and product-thumbnail.php)

    thank you

  • Ruediger replied
    June 19, 2020 at 12:54pm

    Thank you, Kevin, for managing it. 

    Is it a update-safe-solution? 

    Because you chose the functions.php of the parent-theme ... 

    Doesn´t it work in the functions.php of the child-theme?

    And I thought it would be a standard of the ordo-theme function "zoom-function (Product Cloud Zoom)" that 

    when it´s deactivated then the lightbox does its work. Am I right? 

    Or does exist any conflict between the theme and the additional installed plugins?

    Many regards

    Rüdiger


  •  2,636
    Kevin replied
    June 20, 2020 at 1:59am

    H i Ruediger!

    It is completely secure and will not cause any conflicts because it is working by default with Wooocommerce with this function.
    thank you