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  Public Ticket #2471749
wp theme looks different to what i bought.
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  • khandaker mahbub started the conversation

    I have bought an wordpress theme from vani and i have uploaded it to my website from wordpress and it looks nothing like what i bought for example the slider looks different and the pictures does not come. i have payed around £45 and i feel like i have been ripped-off please fix this issue. 

  •  2,636
    Kevin replied

    hi khandaker mahbub 

    After you have installed the theme, go to Appearane-> Install plugin, download and activate all the plugins required here.
    # then use FTC importer, press Full Import and wait for the process to complete 100%, your demo data has been imported on the site
    # it looks like you missed the demo content step
    # please follow the instructions, if any problem occurs please provide wp-admin account, I will check the details and help you set up the demo on the site quickly and accurately

    thank you


  •   khandaker mahbub replied privately
  • khandaker mahbub replied

    Hi themeFTC I have a new problem right now currently i would like to know i have uploaded the theme to my worpress website but now the whole thing does not come for example the demo shows the picture lapping the header but for me it doesn't how could i fix this problem.

  •  2,636
    Kevin replied

    Hi khandaker mahbub !

    # you set the home page at Settings-> Reading and select the static page as the homepage,
    then go to Plugin and deactivate FTC Importer plugin to avoid changing homepage
    # you can provide wp-admin account, I will help you set up what's missing on the site

    thank you

  •   khandaker mahbub replied privately
  •   khandaker mahbub replied privately
  •  2,636
    Kevin replied

    Hi khandaker mahbub

    # you need to change the logo at Theme options-> general-> Logo - Favicon then go to the Edit page of the homepage, scroll down to Page options and delete your own logo option here
    # Slider has its own editor, once you're logged in wp-admin, click Slider on the Toolbar to adjust it slider.
    http://prntscr.com/timpfm

    thank you