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  Public Ticket #2482645
Composer not working
Closed

Comments

  • Giuggi started the conversation

    Hello,
    I have a problem with the visual composer of the pages, the blocks for editing the page no longer come out, only me code as in the attached image.
    The latest changes were made on July 18, 2020 and it was fully functional.
    I tried to restore a backup of that date but nothing has changed, I always have the same problem shown in the photo.
    What happened ?
    Can you solve it? thank you.

    USER: [email protected]
    PASSWORD: Rebel_shop@2020!

  •  2,634
    Kevin replied

    Hi Giuggi  !

    Go to Plugins, select all plugins and deactivate them
    # then re-activate all plugins currently in use
    # then go to Edit Page to check again

    thank you

  • Giuggi replied

    I followed your directions, and I found that the plugin that creates problems is Dokan.
    It should be a proprietary theme plugin.
    I deactivated it and now I display the composer again.
    I noticed though that the plugin requires an update from 3.0.5 to 3.0.7 could this be the problem?
    Do I need to update the plugin?

    Thank you

  •  2,634
    Kevin replied

    Hi Giuggi  !

    # I removed the theme interference with the Dokan plugin, and now the site still works well using the Dokan plugin
    # you can activate or update if you want to use this plugin

    thank you

  • Giuggi replied

    Hello
    I have again problems with the management of the pages, as already highlighted above and solved by you.
    Again I can't see and use the visual composer for page management.
    I attach photos of the error and photos of the console.
    Please solve the problem because since using your theme it is at least the 3rd time that I have the same problem.

    Here are the accesses to the panel:

    USER: [email protected]
    PASSWORD: Rebel_shop @ 2020!

    Thank you

  •  2,634
    Kevin replied

    Hi Giuggi 

    This is a small problem with the WP 5.5 update,
    Please check your login details correctly, and I will help you correct this on the site

    thanks

  • Giuggi replied

    Here are the data for access:

    USER: [email protected]
    PASSWORD: Rebel_shop@2020!

    Thank you

  •  2,634
    Kevin replied

    Hi Giuggi

    I fixed your problem on the site, please clear the Cache and check again

    thanks

  • Giuggi replied

    I keep having problems with the visual composer again.
    How is it possible that the same problem always arises?
    Can you solve?

    Here are the data for access:

    USER: [email protected]

    PASSWORD: Rebel_shop@2020!

    Thank you

  •  2,634
    Kevin replied

    Hi Giuggi

    Now it is working fine on the site, please clear the Cache and check again
    http://prntscr.com/uepzyn

    thank you

  • Giuggi replied

    Continuo ad avere problemi con il compositore visivo, ancora una volta non funziona e quando apro la pagina vedo solo codice senza poter usare il composer.
    Com'è possibile che si presenti sempre lo stesso problema?
    Puoi risolvere?
    Di seguito i dati per l'accesso:

    UTENTE: [email protected]

    PASSWORD: Rebel_shop @ 2020!

    Grazie

  •  2,634
    Kevin replied

    Hi Giuggi  !

    I have edited it on the site, please check it out

    thanks

  • Giuggi replied

    Perfetto, ora funziona.
    Ma perchè periodicamente si presenta sempre lo stesso problema ? si può risolovere definitivamente ?

  •  2,634
    Kevin replied

    Hi Giuggi 

    I'm not sure with it
    # you can deactivate the plugins you are using and re-activate them again, everything will work fine again.

    thanks