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  Public Ticket #2494637
redirecting to the cart page
Closed

Comments

  •  1
    Lucas started the conversation

    HI, 

    This is continuity of a previous ticket, I sent the login credentials before.

    From any product page does not work redirecting to the cart page after successful addition. A semi-dark screen is stuck...

    Thanks

    Lucas

  •  2,635
    Kevin replied

    Hi Lucas!

    Go to Woocommerce-> Settings-> select Product tab and check redirecting to the cart page

    thank you

  •  1
    Lucas replied

    Hi Kevin, 

    I did but doesn't work that function. Try it here: https://grimalstore.com/product/gold-ring-37/

    Thanks

    Lucas

  •  2,635
    Kevin replied

    Hi Lucas!

    I removed the ajax add-to cart part
    Please clear the Cache and check again on the site

    thank you

  •  1
    Lucas replied

    Kevin, 

    It's still not working.

    https://grimalstore.com/product/gold-pendant-21/


    Also, please check the shop page, It's broken...

    https://grimalstore.com/shop/


  •  2,635
    Kevin replied

    Hi Lucas !

    there was a plugin conflict
    I deactivated all the plugins and only activated the ones required by the theme, the Shop page worked fine
    #Please check all plugins installed to check which plugin causes conflicts

    thank you

  •  1
    Lucas replied

    Great!

    Let me try it tomorrow and let you know. 

    Thanks

    Lucas

  •  2,635
    Kevin replied

    Hi Lucas !

    Please try again and test and give feedback on our side

    Wish you a good day

  •  1
    Lucas replied

    Kevin, 

    Yes, it's fixed! Great!

    Now, the image of the products on every product page spining...and spining, maybe is a cache issue... I don't know.

    Thanks

    Lucas


  •  1
    Lucas replied

    Kevin,

    It's be fixed too. (The image product loading)
    Thanks a lot, the unique issue that I have is the SHOP page. I'm working on the plugins conflict right now.
    Thank you and let you know any new conflict.

    Lucas


  •  1
    Lucas replied

    Kevin, 

    Me again, I'm sorry..

    Well, I've tried everything I can.
    I have discovered the plugin that generates problem with the SHOP page; is 'Redux Lite" but it is a system plugin, I can't remove or replace it.
    The problem with the add to cart redirect came back after I disconnected all the plugins. Please help me repairing the "add to cart redirect' again and let me know what we can do with the shop page please

    Thanks in advance

    Lucas


  •   Lucas replied privately
  •  2,635
    Kevin replied

    Hi Lucas !

    You can use the plugin Autoptimize and Cache plugins, set it up appropriately to increase page load performance and avoid conflicts.
    Wish you a good day

    thank you