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  Public Ticket #2497751
FTC footer content not change
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Comments

  • Surendra Singh started the conversation

    Hi Team Themeftc,

    I purchased this theme from themeforest.com i install the theme on gemscarat.com

    when i try to change the ftc mid footer content like address, phone no. etc

    but it s not changing at all, i tried a lot. but all changes not working. please suggest me what to do. please help me. please see the attachement.

    thanks

    surendra singh

    email : [email protected]

  •  2,634
    Kevin replied

    Hi Surendra Singh!

    First go to WPBakery-> Role Manager and enable this editor for Footer as noted below.

    http://prntscr.com/twvczu

    # then edit Footer with WPBakery to change it

    thank you

  • Mateusz replied

    Hi Kevin,

    I have a similar issue - I followed your instructions with WP-Bakery, than I changed the content, cleared cash and still doesn't see the changes of footer content.


    Can you suggest what to check else?


    Thanks!

    Mateusz

  •  2,634
    Kevin replied

    Hi Mateusz!

    Go to Appearance-> widget, select 3 sidebars "Footer Top; Footer Middle, Footer Bottom" please see what footer is using to edit it.

    # footer you are using Elementor, go to Elementor-> settings enable it for FTC Footer

    # and edit the footers you are using with Elementor for editing

    thank you

  • Mateusz replied

    Hi Kevin, 

    that works - thank you very much for quick help here!

    have a great day!

    Mateusz 

  •  2,634
    Kevin replied

    Hi Mateusz !

    You're welcome!

    Please let us know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advance!