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  Public Ticket #2506877
The package could not be installed. No valid plugins were found. Plugin installation failed.
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Comments

  • Rosemary Bartolini started the conversation
    August 17, 2020 at 3:23am

    I purchased karo-theme-1.1.18 I tried several times to upload it to WordPress, but WordPress says there is no valid plugin in this package. I'm sure I'm uploading the correct zipped file. Here is the exact error message - 

    The package could not be installed. No valid plugins were found.

    Plugin installation failed.

  •  2,635
    Kevin replied
    August 17, 2020 at 3:39am

    Hi Rosemary Bartolini  !

    Please provided purchase code,

    site nameyour wp-admin account, I will check the details of the problem and help you adjust on the site

    thank you

  • Rosemary Bartolini replied
    August 24, 2020 at 4:47pm

    Here is my license to show my purchase

  •  2,635
    Kevin replied
    August 25, 2020 at 3:17am

    Hi Rosemary Bartolini !

    Go to the section downloaded from Theme forest and download the latest version 2.1.5 theme

    thank you

  • Rosemary Bartolini replied
    August 25, 2020 at 2:12pm

    I don't know what you mean. Section of what?? From the license there is a url, but that only brings me to where I can purchase the theme again.

  •  2,635
    Kevin replied
    August 26, 2020 at 2:54am

    Hi Rosemary Bartolini 

    Please go to the section purchased theme here
    https://themeforest.net/downloads
    # and download the latest update 2.1.5

    thank you

  • Rosemary Bartolini replied
    August 31, 2020 at 6:15pm

    Hi Kevin,

    I followed your instructions and viewed my list of downloads - but this theme was not on my list. There is a notice that states "items are removed from time to time"! So I guess my item was removed. I need a Plan B Kevin. 

    Thank you,

    Rosemary

  •  2,635
    Kevin replied
    September 1, 2020 at 2:52am

    Hi Rosemary Bartolini  !

    If you are worth using the free monthly 1.1.8 Karo theme you need to buy it to get the best support and update the latest changes on the WP 5.5 and Woocomemrce updates.

    thank you