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  Public Ticket #2509456
Demo Content
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Comments

  • Hannah Kazarovich started the conversation

    Hello! I am trying to import demo content for theme "Organico." When I click "Full Import," nothing happens. When I select which options I'd like for custom import, the import button is still grayed out and I'm unable to import. How else can I do a full import?


    Thanks,

  •  2,634
    Kevin replied

    Hi Hannah Kazarovich !

    This is a small issue related to the theme when updating WP 5.5,

    Please provided site name, your wp-admin account, I will check the details of the problem and help you adjust on the site

    thank you

  •   Hannah Kazarovich replied privately
  •  2,634
    Kevin replied

    Hi Hannah Kazarovich !

    I have corrected this problem, delete the Cache and use FTC Importer to import the entire demo on the site
    thank you

    thank you

  • Hannah Kazarovich replied

    Hello!

    I was able to import the demo content when I deleted the Cache; however, I am still unable to access the demo layouts. Where would those be imported?

    Also, I am unable to override the Organico Theme logo on the home page. I have updated the site identity to my company logo and name, but the Organico logo stays. Is this a glitch as well or is there something else I need to do to remove it?


    Hannah

  •  2,634
    Kevin replied

    Hi Hannah Kazarovich !

    #LOGO

    Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go to edit the homepage, pull down the Page Option section and remove the specific logo for the homepage there. It will receive the logo you have set from the Theme Options.

    #Please go to FTC Importer-> Homepage Importer to proceed to import other demo Homepage

    Thank you for using our theme!

  • Jose Borbon replied

    Hello. I truly love your theme, I think it is amazing. But I cannot install the Demo content. When I click on [Full Demo] button, nothing happens. I would love to solve this..

     Thank you.

  •  2,634
    Kevin replied

    Hi Jose Borbon!

    Please let us know the homepage you want to use, I will help you set it up on your site
    # Or you can go to FTC Importer-> Homepage Importer select the homepage you want to import and import it to the site
    # then go to Pages to check

  • Jose Borbon replied

    I would like to install the Demo 11 - Dark page. I can send you login details if you need them.

  •  2,634
    Kevin replied

    Hi Jose Borbon !

    Please have a separate ticket and provide site information and wp-admin, account information. I'll examine the issue in detail and get you set up on the site

    thanks

  • Matt replied

    Hi Kevin, I'm having a similar issue. I've imported the demo content for the entire site, however when trying to select and import the 'Furniture' homepage and demo it's running and says imported, however nothing happens. Please can you help?! Matt

  •  2,634
    Kevin replied

    Hi Matt  !

    Please create a separate section and provide necessary information about the site, we will examine the details and help you fix this problem.

    thanks