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  Public Ticket #2523368
Theme Update and Produkt Editing
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  • Andreas started the conversation

    Hello, I have a website with a Karo theme. After updating waterpress 5.5, some errors appeared on the site.

    I need help:

    1. Update the theme to the current version.

    2. Update WP Backery Builder

    3. How can I modify the site Header, Footer using Elementor?

    4. How to change the product page

    After enabling the filter, product images are not displayed on the store page.

    Please help solve these issues.

    With all respect, Andrew

  •  2,635
    Kevin replied

    Hi Andreas 

    Please provided  sitename, your wp-admin account, I will check the details of the problem and help you adjust on the site

    thank you

  •   Andreas replied privately
  •  2,635
    Kevin replied

    Hi Andreas 

    Please provide correct login information including user and password here

    thanks

  •   Andreas replied privately
  •   Andreas replied privately
  •  2,635
    Kevin replied

    Hi Andreas

    # 1 Update theme
    Download the latest theme in Theme forest, separate the main theme and extract it, then rename this theme folder to karo1, then compress and upload to Appearance-> Themes, you will have 2 themes. In 2 different versions, on the new theme the changes on the old theme will not be saved

    # 2 go to Plugin select and delete this plugin then reload at Appearance-> install to have the latest version
    # 3 header is currently provided by default at theme options-> general-> header of inner page with WPBakery
    You need to update to the latest theme to get updates with Elementor
    # 4 left sidebar on the content store page is added in the sidebar "Product Category Sidebar" go to Appearance-> widget, select this sidebar and add filters here.
    thank you

  • Andreas replied

    Спасибо за ваш быстрый ответ.

    Тема KARO была загружена с https://themeforest.net/ как бесплатная тема месяца.

    Нельзя ли обновить мне эту тему?

    Спасибо

  •  2,635
    Kevin replied

    Hi  Andreas

    You are using Karo version 1.1.8 monthly free version
    # For more updates and support you need to buy it to get the next updates

    thank you