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  Public Ticket #2551766
FTC Product Slider
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Comments

  • Matthew started the conversation

    On home page 6 of your Peto Theme, the product slider is not showing products. I have set it to show featured products. Set products to featured and nothing. I have added a screenshot. I tried recent products as well and added a new product and nothing. Please help. Thank you.

  •  2,567
    Kevin replied

    Hi Matthew !

    Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site

    thank you

  • Matthew replied


    http://www.boisthelabel.com/wp-admin

    UN: themeftc

    PW: Developer123456!

  •  2,567
    Kevin replied

    Hi Matthew 

    I have adjusted the display, please check back on the site

    thank you

  • Matthew replied

    Helllo,

    Products are now showing on home page thru slider but not working correctly. Obviously you saw this and did not care. What is the point of this if it is not working properly. I submitted this ticket 3 days ago and we are crawling to results. I need this working properly asap! See attached for images. Products are not aligned correctly as there are missing gaps between products.

  • Matthew replied

    Also, why is it repeating products???? As you can see in the screenshot, Barkstreet Hooman Hoodie and Barkstreet Hooman Hoodie Set are both repeated twice. Why?

  • Matthew replied

    Having the same issue of products not loading on the FTC Product Deals Slider on home page... If I should be doing something different please let me know. It is set to featured products and not loading.

  • Matthew replied

    Is there a way to add AU currency as well? The option only allows me to enable or disable currency in header. I do not see where I can add a currency. Please advise. Thank you.

  •  2,567
    Kevin replied

    Hi Matthew  !

    Currently you have set up 4 columns, 2 rows, so 1 screen will display exactly 8 products, but in your categories, the number is not enough 8 http://prntscr.com/uqa2pg
    Therefore, 1 product item will be exposed
    # you can set rows = 1 to fix
    # language converter is on demo, you need to use additional WOOC plugin to use this

    thank you

  • Matthew replied

    Hello,


    RE: FTC Product slider on homepage


    Even if there is not 8 products, it should align correctly as it does under hoodie tab with available products. Tab 1 (hoodie) works fine, however Tabs 2 (crewneck) and 3 (hooman hoodie) are not aligned correctly. Space between products. Is there a way to fix this and keep it at 2 rows? For it to show products available without space between products as it works on hoodie tab... Also under hooman hoodie, products are repeating, it should not be repeating products... Please adjust. Thank you and please see screenshots.

  •  2,567
    Kevin replied

    Hi Matthew!

    Please use FTC Product instead of FTC Product Slider so it displays more accurately to fix the current problem.

    thank you

  • Alexis replied

    I'm giving up on your theme it is such a mess I can't get anything to work it looks horribile !!! you said you set the home page up did you see how great my original site looked and now with your theme it's all out of proportion horribile and I'm so upset you have made me loose months at this point I will leave terribile review on envado because you sale some thing that is not fuctional and don't even have a guide to aleast follow some manual on how you guys though of it and got to the beautiful missleading demos in your pitch 

  •  2,567
    Kevin replied

    Hi Alexis !

    We understand your mentality at the moment, this problem is a limitation with owl-carousel slider products with multiple rows, when the number of products is not enough.
    # If you give me permission I will use the FTC Product item to set it up correctly as best on your site.
    # everything is still customizable,
    #Thank you for your interest in the topic and contribute your comments, I would love to help you improve your site.

    thank you and have a good day