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  Public Ticket #2552844
js_composer, WPBakery Page Builder is always outdated
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  • patrick blanchon started the conversation

    hello, i have always  the same problem with my karo theme... the update of WPBakery Page Builder can't be made without download again the installation zip of theme. my version is the  6.3.0. but the actual version is the 6.4.1. when i try to update. it's say to me To receive automatic updates license activation is required... if i try to activate the extention, WPBakery Page Builder say to me, 

    NO LICENSES FOUND 

    WPBakery Page Builder is include in my theme, but is always outdate. can you resole this problem as possible.

  •  2,569
    Kevin replied

    Hi patrick blanchon  !

    to install the latest plugin

    Please deactivate and delete it first. Then go to Appearance->Install Plugin and install it again.

    Thank you!

  • patrick blanchon replied

    hello. it's not a problem of installation, but a problem with your version in the theme who is out updated in your theme...

    yesterday, I download again the full zip. but js_composer.zip date of archive is 08/20/2020...

    this version is the 6.3 ! you can see that in the attachment.

    I pay to have extensions up to date, right?

    the last version is the 6.4.1

    I therefore ask you to update the theme and especially the plugins so that wpbakery stays up to date regularly

    best regards too !

  •  2,569
    Kevin replied

    Hi patrick blanchon 

    to update to the latest version

    Please deactivate and delete it first. Then go to Appearance->Install Plugin and install it again.

    Thank you!

  • patrick blanchon replied

    It's a deaf conversation ...
    your version included in the theme is version 6.3
    I uninstall it and I install it again.
    I have version 6.3 again and not version 6.4.1
    update the theme to the latest version of js_composer.zip. I could then reinstall it.
    I pay for it!

  •  2,569
    Kevin replied

    hi patrick blanchon  !

    Please deactivate and delete it first. Then go to Appearance->Install Plugin and install it again.

    Thank you!

  • patrick blanchon replied

    wpbakery is not a plugin that can be found in the list of plugins installable with the search function.
    wpbakery is included in the theme I purchased, and your version is outdated.
    I'm talking to a robot who always answers me the same thing or what?
    js_composer.zip included in the Plugins directory is in version 6.3 and not in version 6.4.1

  •  2,569
    Kevin replied

    Hi patrick blanchon!

    To update WPBakery and Revolution Slider follow the instructions below

    # go to Plugins-> choose these 2 plugin to deactive and delete it

    # go to Appearance-> install plugin, it will be the current latest version, regardless of the version shown here.

    Please check again after you are active in the Plugins section

    thank you