Public Ticket #2575793
Unable to import demo data


  • Zyhira Tabsaum started the conversation


    I am unable to import the demo data via the FTV Importer. The tool says the data is imported, but it does not import any pages. I do have slider revolutions slides / images / widgets it seems - but no pages.

    When I try to import 'Demo Content' only, this again says it is successful, but I can see in the developer console that I have 500 server errors. 

    I thought this may have been an issue with size / memory limits, so I edited my functions.php file to add the following: 

    @ini_set( 'upload_max_size' , '64M' );
    @ini_set( 'post_max_size', '64M');
    @ini_set( 'max_execution_time', '300' );
    @ini_set( 'memory_limit', '256M' );

    I also tried editing the wp-config.php file to set these values.

    I would appreciate any help you have with this.



  • umar saleem replied


    i am also having same issue with import of data. I even deleted and installed fresh copy of wordpress but ftc importer does not work at all. Please let us know the solution for this. Thanks in advance!

  •  1,723
    Kevin replied

    Hi umar saleem and  Zyhira Tabsaum

    Please create a separate ticket, provide the site name and wp-admin access information, we will check the details of the issue and help you to set up the site completely


    Best regards !

    Kevin, ThemeFTC technical expert.