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  Public Ticket #2596627
popup newsletter
Closed

Comments

  • Emmanuel started the conversation
    November 10, 2020 at 5:31pm

    hi,

    i don't know why, each time i try to validate, in the 'theme options' section, the newsletter popup, i save the update, 

    but when i come back to my website, the popup doesn't appear,

    thank you for your help

    Emmanuel

  •  2,634
    Kevin replied
    November 11, 2020 at 3:34am

    Hi Emmanuel 

    you can leave the problem details, it will be easier for us to check it and fix the problem on the site.

    thanks

  • Emmanuel replied
    November 11, 2020 at 11:46am

    hi kevin, please see in attached pieces, the steps :

    hope you ll have enough details to help me,

    as you cn see, even if the field 'Enable Popup Newsletter' is in ON, when i save it, and go back to my website, the popup doesn't appear,

    thank you

    emmanuel

     

  •  2,634
    Kevin replied
    November 12, 2020 at 1:49am

    Hi Emmanuel  !

    Please add the content of the popup in Appearance-> widget select the sidebar "popup newletter" to display it

    thanks