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  Public Ticket #2688943
cross-sell product not visible
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  • ermanno started the conversation

    Hello,
    I'm having trouble with woocommerce's "cross-sell" feature.
    When I add I add an item in this section it is NOT added then in the product page. There are always other related products and not the one I chose.
    Why? Is it a template bug or am I doing something wrong?

    If you look in the previous tickets I have already given you access to the administration privately.

    Tnx

  •  1,724
    Kevin replied

    Hi ermanno

    cross-sell products will show up at the checkout page
    # Only product up-sell will show up on product detail page

    thanks


    Best regards !

    Kevin, ThemeFTC technical expert.

  • ermanno replied

    in checkout page I don't see nothing... no suggested product of any kind ... why? do i have to activate something?

  •  1,724
    Kevin replied

    Hi ermanno  !

    currently the cross sell section will be displayed on the shopping cart page

    # like here
    https://www.dogoloco.it/shopping-cart/
    with this product
    https://www.dogoloco.it/shop/dudu-battito-per-cuccioli-tg-s-m-l-xl/

    thanks

    Best regards !

    Kevin, ThemeFTC technical expert.

  • ermanno replied

    In the shop page, where there are cross-selling products, the space available for the product is less and the translation of the text "add to cart" does not enter. In the shop, however, it works. (see attach)
    How can I solve? could you tell me a css customization to make sure that, only here, add to cart and the other two icons go on two lines?
    Or other solution that can be implemented?
    Thank you

    Attached files:  Schermata 2021-02-17 alle 12.26.46.jpg

  •  1,724
    Kevin replied

    hi ermanno !

    I have tweaked it for the best display, please check back on the site

    thanks

    Best regards !

    Kevin, ThemeFTC technical expert.