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  Public Ticket #2703378
FTC Product Categories widget
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Comments

  •  1
    Jokubas started the conversation

    Hello,

    I am using FTC Product Categories widget on woocommerce shop page. I set options "Show sub categories" and "Hide empty categories" but they don't seem to work correctly.

    "Show sub categories" doesn't change anything.

    "Hide empty categories" displays only 1 category but I have more categories.

    Jokubas

  •  2,634
    Kevin replied

    Hi Jokubas 

    Please select the correct categories to display on the site instead of the current one and check again

    thanks

  •  1
    Jokubas replied

    Hello,

    https://dekori.lt/parduotuve/ this is the shop page

    I selected all categories which I want to display but it only displays 1 category if I set "Hide empty categories".

  •  2,634
    Kevin replied

    Hi Jokubas

    If you go to Product-> categories you will see the parent categories to have quantity = 0 then when "hidden categori empty" it will hide the sub categories.
    # Please add the products in the sub-category and the parent category for the complete and most accurate display

    https://prnt.sc/1082fo5

    thanks

  •  1
    Jokubas replied

    Hi Kevin,

    Thanks, "Hide empty categories" works now.

    Unfortunately, the widget still does not display subcategories. Looking at inspect I can see that style "display: none" is added to children categories (subcategories). Is it intended to work that way if I select to display subcategories?

  •  2,634
    Kevin replied

    Hi Jokubas 

    You can open sub categories by clicking the "+" button.
    https://prnt.sc/109w99n
    thanks

  •  1
    Jokubas replied

    Hi,

    I know how to open subcategories on the filter sidebar but I'm talking about the widget next to breadcrumbs. The widget has an option to display subcategories but setting it "on" doesn't display them.

  •  2,634
    Kevin replied

    Hi Jokubas

    Currently the breadcrumbs section of the breadcrumbs does not support the sidebar, you should choose individual categories for this.

    thanks