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  Public Ticket #2733357
Gift Shop - Add to Cart Broke
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Comments

  • Richard started the conversation

    Hi,

    I have just updated to Gift Shop 2.0.5 and now the Add to Cart buttons have stopped working on the shop. 

    Clicking on the Add to Cart for any products displays a loading animation but nothing happens, and if I wait a while and then refresh the page no product has been added to the cart.

    I have tried various theme options, such as sticky add to cart enabled and disabled but nothing makes a difference.

  • Richard replied

    I've investigated some further. By enabling the Add to Cart on the category view, and clicking on the Add to Cart on the image overlay does add the product.

    It appears to be only the Add to Cart option on the Product Detail view that no longer works.

  • Richard replied

    This is the error being triggered when clicking on the Add to Cart button; image attached

    Attached files:  Morning_Mindset_Mug_of_Positive_Motivational_Quotes_-_The_Fairy_Boutique.jpg

  •  1,724
    Kevin replied

    Hi Richard

    I have corrected your problem on the site, please check back

    thanks

    Best regards !

    Kevin, ThemeFTC technical expert.

  • Simone replied

    Hi! I'm having the exact same problem on my website. I've updated every plugins, Wordpress and GiftShop Theme to the latest version.

    Can you please list the steps to fix the problem?

    Thanks

  •  1,724
    Kevin replied

    Hi Simone !

    Please create a new ticket and provide your site name, wp-admin account, we will check the details and help you set it up on the site.

    thanks

    Best regards !

    Kevin, ThemeFTC technical expert.