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  Public Ticket #2735011
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  •  1
    Sisi started the conversation

    I have two problems with the Blog page.:

    1. I chose Gird 3 columns to be post page. But when I chose it my blog isn't in grid 3 columns. 

    2. When I chose Breadcrumb Background Image nothing change.

    I will be very glad if you can help me with this issues.

    Attached files:  probl1.JPG
      probl2.JPG

  •  1,724
    Kevin replied

    Hi Sisi

    I have adjusted it to display correctly, please check it on your site

    thanks

    Best regards !

    Kevin, ThemeFTC technical expert.

  •  1
    Sisi replied

    Hello, Kevin!

    Thank you very much! It's okay now. Can you also tell me why I can't use Blog Detailed sidebar. I think it will be better to make it 2 columns with Blog Detailed sidebar, but when I chose this widget on Left Sidebar on Page layout options, nothing happens, also in Appearance -> Widgets it appears that I have inactive sidebar (these inactive sidebars are included in Blog Detailed Sidebar Widget. How can I add this widget?

    Attached files:  probl3.JPG
      probl5.JPG
      probl4.JPG

  •  1,724
    Kevin replied

    Hi Sísi

    Please open the Editor feature on your site so I can fix this

    thanks

    Best regards !

    Kevin, ThemeFTC technical expert.

  •  1
    Sisi replied

    Hello!

    I don't understand what I have to open. WordPress Editor do you mean?

  •  1,724
    Kevin replied

    Hi Sisi

    The visual editor at Wordpress at Appearance-> editor you are hiding

    thanks

    Best regards !

    Kevin, ThemeFTC technical expert.

  •  1
    Sisi replied

    Hello!

    I don't have Appearance -> editor in my dashboard. I searched for this problem in google. In most videos and forums people says to change one code to false. But I don't have this code, so I tried to add it in wp-config.php file, but nothing happened. The code is:

    define('DISALLOW_FILE_EDIT', true);

    Is it right to add this code?

  •  1,724
    Kevin replied

    Hi Sisi

    Please add this code


    define ('DISALLOW_FILE_EDIT', false); at config.php file and check again

    thanks

    Best regards !

    Kevin, ThemeFTC technical expert.

  •   Sisi replied privately
  •  1,724
    Kevin replied

    Hi Sisi

    Please provide FTP for me to quickly edit files on the theme

    thanks

    Best regards !

    Kevin, ThemeFTC technical expert.

  •   Sisi replied privately
  •  1,724
    Kevin replied

    Hi Sisi

    Please provide complete host, user and password

    thanks

    Best regards !

    Kevin, ThemeFTC technical expert.