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  Public Ticket #2799515
WooCommerce Pages not working
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  • Alisa Moody started the conversation

    I spoke with WooCommerce and deactivated all the plugins, but it's the theme that is now working with WooCommerce. I updated the theme and the woo files too. I tried my site using WooCommerces Storefront theme and the checkout page works fine.  What should I do?

  •  2,634
    Kevin replied

    Hi Alisa Moody

    you can leave details of problem when using theme here and provide picture of it, we will check details and help you to fix on site

    thanks

  • Alisa Moody replied

    I've attached a screen capture of the checkout page showing the country and state areas not having a form box. When I look at it using WooCommerce Storefronts theme it shows up. I can also see it in the code as being there.

    https://staffordartglass.com/checkout/

    We use Elementor Pro and Storefront Blocks on the site to fine tune it to the clients needs and desires.

    If you need the login it's:

    St@fford2019 

    Xm374p?2z%5s


  •  2,634
    Kevin replied

    Hi Alisa Moody

    sorry you are not using our theme so we don't have enough information to help you bạn
    # please contact the exact theme and theme you purchased for the most accurate support

    thanks