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  Public Ticket #2850963
Elementor conflicts with ThemeFTC
Closed

Comments

  • Hawra started the conversation

    Hello, 

    I bought the theme and I have no issues with editing pages. I edited homepage but suddenly I can't edit the page with elementor anymore! It said enable safe mode so I can use it. But when I enable safe mode, everything by themeFTC plugin disappeared !! Then I disable it and deactivate all plugins and re-activate each one to know which one is conflict with elementor. 

    I found that when I activate ThemeFTC plugin, elementor freeze and I can't use it. The attached image shows what I mean. 

    It is a weird because it was working fine with all plugins without any issue and I didn't update anything. I don't know why it is conflicts now!

    For temporary solution, I deactivate ThemeFTC plugin and edit everything, and then activate it again and change what I want. But is there any solution without doing this step?


    Thank you in advance.

  • Hawra replied

    Also, I noticed that I can't edit the header now as you see in the attached image. I edited it before :(

  •  2,573
    Kevin replied

    Hi

    plugin "BENEFIT" is causing problems on the site, I am deactivating it and everything is working correctly

    thanks

  • Hawra replied

    Hi Kevin, 

    thank you it works fine now, but I have another issue. 

    All pages font-family is Cairo, except shop page, I tried to change the font from the page option in edit page but i can't :( How to change it? All woocommerce pages are changed except shop page.

  •  2,573
    Kevin replied

    Hi Hawra 

    I have adjusted it to display correctly on the site, please check again on the site

    thanks

  • Hawra replied

    Hi Kevin,

    Thank you very much you save my time <3 

  •  2,573
    Kevin replied

    Hi Hawra 

    You're welcome!

    Please let us know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advance!