Okay
  Public Ticket #2870364
​Regarding major bugs in this theme
Closed

Comments

  • thiruthiyag started the conversation

    We have used this theme in our live site and also attached our live site link in this ticket. Major issues in this theme is products are not displaying in some sections. Product popup is not working properly. Widgets is buggy in this theme. So, please solve this issue as soon as possible because our project will be affected due to this bugs.

  •  2,634
    Kevin replied

    hi thiruthiyag 

    Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site

    thank you

  •   thiruthiyag replied privately
  •  2,634
    Kevin replied

    Hi thiruthiyag

     I have adjusted the display correctly on the site, please check again on the site !

    thanks

  • thiruthiyag replied

    Hi Kevin,

                 I am still facing the following errors:

    1. Product popup's css is not working properly. (You could see it in the product popup.png)

    2. CSS of checkbox is overlapping with the text in checkout page.

    3. Brands created cannot be added to a product.

    4. Carousel section is not working in our home page.

    Please fix these problems and thanks in advance.

  •  2,634
    Kevin replied

    hi thiruthiyag

    #1, #2 I adjusted the display correctly
    #3 brand is currently a display image, not affiliated with Woo, please download and use this plugin
    https://en.wordpress.org/plugins/brands-for-woocommerce/
    #4 you can edit page with Elementor and add product Slider block to display slider products on site

    thanks

  • thiruthiyag replied

    Hi Kevin,

                  Thank you for your support.

  •  2,634
    Kevin replied

    Hi thiruthiyag 

    You're welcome!

    Please let us know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advance!

  • thiruthiyag replied

    Hi Kevin

                  We have given rating for this theme. We couldn't send mail by submitting contact form in contact page.

    And also breadcrumb's width could not be adjusted to expand in shop page. Kindly help us to fix this issue.

    Thank you.

  •  2,634
    Kevin replied

    hi

    problem with breadcrumsb on product page solved
    # please deactivate the plugins you download to check the operation of the Contact form, there may be a conflict

    thanks


  • thiruthiyag replied

    Hi Kevin,

                  1. Cart button icon in the menu cannot be changed. And Cart button icon in the menu for product pages is different icon. We want the trolley cart icon for all the pages as per the image in 1a. 

                  2. Buy now button is displaying twice for variable products.

                  3. Read More button alignment is different for each products. It is better if Read More button is displayed in bottom left.

    Also why header 6  is not customizable. i.e. Header for single product's page and my account's page.

    Thank you

  •  2,634
    Kevin replied

    Hi

    I have corrected the problem with the display # currently the header layout is being defaulted by the builder and selected to be displayed at Theme options->general->header of inner page with options here

    thanks


  • thiruthiyag replied

    Hi Kevin,

                  Thank you very much for your huge support.

  •  2,634
    Kevin replied

    Hi ,

    You're welcome!

    Please let us know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advance!

    thiruthiyag 


  • thiruthiyag replied

    Hi Kevin,

                   Is it possible to place header 4 for all the pages?. It should be in such a way if we make future changes in header 4, it will reflected in all the pages. We have already given highest rating possible for this theme. Thank you for the support Kevin.

  •  2,634
    Kevin replied

    Hi 

    Please select the general header layout at Theme options->general->header of innner page
    # then you edit the header with Elementor everything will change on all pages on the site

    thanks


  • thiruthiyag replied

    Hi Kevin,

                  Products are not displaying properly while using the search box in mobile responsive view. Also, could you please expand the breadcrumbs in single product's page. Please help us to fix these bugs. Thanks in advance.

  •  2,634
    Kevin replied

    Hi

    I have fixed the issues, please clear the Cache and check again on the site

    thanks