I've installed Dove theme on my wordpress. After installation I wanted to load demo content for Home 8 the have result as on the demo content. Everything loaded fine except Revolution slider which loads only empty slides(attachement).
Please have a look and tell me why Rev slider has empty slides. https://gemour.pl
OK, I think that I know what is going on. CDN caching was enabled by default(or I forgot that I turned on it). I checked the page from America IP, and the slider appeared, from ASIa also. But from EU IP not. That's why I figured out that the content is cached in cloudflare EU DC. Now everything is fine! Thank you!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Dear Support Team,
I've installed Dove theme on my wordpress. After installation I wanted to load demo content for Home 8 the have result as on the demo content. Everything loaded fine except Revolution slider which loads only empty slides(attachement).
Please have a look and tell me why Rev slider has empty slides. https://gemour.pl
Hi Mirek
Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Hi
I helped you set it up on the site, please check again on the site
thanks
I see but nothing happended. Look how it looks on the page(attachement). The Slider is blank space and this is the problem ;-|
Hi
please clear the cache and press ctr+f5 to check the problem
https://prnt.sc/1sxv1z9
thanks
Which browser do you use?
I've clear data & cookies on my opera - nothing happened
I've checked incognito - nothing happened
I've checked safari - nothing happened
I've checked firefox developers edition - nothing happened
I've checked firefox developer edition incognito - nothing happened
ON safari & Fireforx I don't have any plugins which could block the Slider.
Unfortunately I cannot see any resuts ;-|. Can You open this page in the different browser??
EDIT: I've checked also on the different system(windows 7 with firefox browser). The same effect, blank space.
Hi Mirek
we have checked the browsers and everything is showing fine
https://prnt.sc/1t19pv9
https://prnt.sc/1t19z0x
please test on mobile, or upgrade to the latest browsers and check again
thanks
OK, I think that I know what is going on. CDN caching was enabled by default(or I forgot that I turned on it). I checked the page from America IP, and the slider appeared, from ASIa also. But from EU IP not. That's why I figured out that the content is cached in cloudflare EU DC. Now everything is fine! Thank you!
PS: You can close the ticket
Hi Mirek
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.
Many thanks in advance!
I left you the highest rate because you helped me a lot. Thank you!
hi Mirek
thanks, have a good day