Okay
  Public Ticket #2913782
Woocommerce
Closed

Comments

  • Toya started the conversation

    Can I insert or use WP Easy Cart Commerce Store Plugin with this theme instead of woocommerce? I prefer this storefront instead if so, how do I disable the Woocommerce store/Shop and use the preferred plugin instead without the site shutting down?

  •  2,633
    Kevin replied

    Hi Toya !

    Currently the "WP Easy Cart Commerce Store Plugin" backend we do not develop on it only develop themes with Woocommerce, you can completely deactivate all Woocommerce related plugins first and deactive Woocommerce last and use the plugin there to test default activities on the site, however the default support from Woocommerce will no longer be supported on the site

    thanks

  • Toya replied

    I did that and in the private ticket that was submitted, I told you after deactivating the plugin it gave me a critical error and completely shut the site down. I had to go into recovery mode to even login back into the site.  It is as if the theme itself is not supported unless the plugin is activated. 

  •  2,633
    Kevin replied

    Hi

    I have helped you deactivate all existing Woocommerce related plugins, please check again on the site

    thanks

  •   Toya replied privately
  •  2,633
    Kevin replied

    Hi Toya

    i have deactivated and everything is working fine, the site still shows what is allowed except for woocommerce
    and everything related to Woocommerce
    https://prnt.sc/1z47151
    Please clear the cache and check the site again

    thanks

  • Toya replied

    My whole entire site is down...all of the work! This theme is super frustrating and now I need a restore point.

  •  2,633
    Kevin replied

    Hi Toya !

    We need to clear this up, the theme works and interacts only with Woocommerce so the functions are all developed on Woocommerce, so if deactive Woocommerce the content related to it will not be displayed correctly.
    # you need to understand this exactly, the theme needs Woocomerce to all work as our demo provided

    thanks

  • Toya replied

    I understand that the other plugin is not activated so why is my site completely down now?  I can see everything from the dashboard but it will not display anything. Is there a recovery mode because I can not access it. Woocommerce is ACTIVE and my site is still not functioning properly. Sigh!

  •  2,633
    Kevin replied

    hi 

    We are out of business hours on your last message yesterday
    # for the content displayed on the site, go to the Edit page and select the category for the items inside to display the content.
    # wp-admin access credentials are not correct , we need to help you setup demo display correctly
    #exactly the content is not showing full information on the site, we will help you fully update when you give feedback

    thanks